Job Title:
Collection Agents - November Start - IMMEDIATE NEED!
Company:
Workway
Salary/Wage:
$13.00 - $15.40 /Hour
Status:
Full-Time
Location:
map it!US-AR-Little Rock
Job Category:
Banking
Customer Service
Admin - Clerical
Relevant Work Experience:
At least 1 year(s)
Manages Others:
No
Education Level:
High School
Company:
Workway
Email:
Send Email Now
Contact Name
Your Workway Recruiter
Phone:
877.845.2884
Fax:
Not Available

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At work for you

When you join Workway, you join a diversified employment services company that provides a broad range of opportunity. At Workway, we're united around shared visions, diverse challenges, and rich opportunities to shine within a progressive and supportive atmosphere. We offer highly competitive compensation, 401k, benefits, weekly paychecks and Global Cash Cards!

Workway prides itself on finding the right workplace for you. We have established an outstanding reputation in the industry by identifying the specific staffing requirements of the clients we service and matching these requirements with you!

At Workway, you make a difference.
Collection Agents - November Start - IMMEDIATE NEED!

Collections Associate

Collection Classes starting on 11/16/09 and for 11/30/09
Pay Rate:  Up to $15.40/hr (DOE)

 

Description

  • Contact customer to resolve delinquent status of account according to company policy or to recover unpaid balances on previously charged off account(s) including establishing and maintaining payment schedules.
  • Confirm payment or negotiate payment arrangement. Research any discrepancies.
  • Document account information and payment arrangements on the computer.
    Process or forward any “after call" work-related requests accurately and in a timely manner.
  • Make pertinent and clear notations on the account, using grammatically correct and understandable language.
  • Conduct all conversations in a clear, friendly, and professional manner.
    Verify all personal identifying information.
  • Use Microsoft programs and client-specific database to review the accounts for any previous notations and to find answers to questions.
  • When circumstances indicate, communicate with appropriate offices for follow up.
  • Maintain strict confidentiality with customer account information.
  • Complete phone calls to meet required performance standards.
  • Keep abreast of developments affecting customer service by reading daily updates.

 

Schedule will be 3 weeks of training (8am-5pm), The permanent shift will be 11am-8pm.  Must be ok with this shift.

 

 

Candidates must have at least GED/High School diploma.

Schedule will be 3 weeks of training (8am-5pm), The permanent shift will be 11am-8pm.  Must be ok with this shift.

Alphanumeric/Data Entry Test and typing test are mandatory. 

 

Scheduled start date:  Monday, November 16, 2009 and/or Monday, November 30, 2009

 

MUST be able to successfully complete and pass a pre-employment drug screen, provide verifiable employment history for the past seven (7) years (name, dates, address, phone number) and three(3) verifiable personal references (name, address, phone number)

 

 

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