Field Service Engineer

Aspire to set new standards for excellence.

A global specialty pharmaceutical and medication delivery company, Hospira is Advancing Wellness™ by discovering, developing, manufacturing, and marketing high-quality hospital products and technology solutions. We're among the leaders in our field, backed by decades of experience. We use unique methods to create dramatic results and we empower each employee to explore new ways of improving the safety and effectiveness of patient care - with integrity, speed, and a sense of personal accountability to patients around the world.

As a leader and an innovator, we take great care to hire, develop, and keep the right people - people of integrity who are motivated by challenges, take ownership of their careers, embody our values and embrace entrepreneurial spirit.

Field Service Engineer
In this roll you will drive to Hospital/Medical Centers and other assigned locations on a daily basis. At these locations you will perform on-site field service Test / Investigation & Repair of electronic-mechanical medical devices including Intravenous Electronic Drug Delivery Systems. Your duties include medical device installation, test & inspection, troubleshooting, electronic-mechanical repair, installation of hardware/software upgrades, and performance certifications. Implement and manage field service continuous improvement programs at assigned accounts.

Additional responsibilities include:

• Establish and maintain frequent communications with various customer personnel including management, bio-medical / clinical engineering, pharmacy, materials, central supply, and clinicians.
• Provide accurate, timely and detailed field service reports, feedback on customer satisfaction, service activity and other administrative reports via computer input and hand written reports.
• Present and sell field service agreements.
• Travel approximately 35%, mostly within 2 - 3 hours driving time. Occasional need for overnight travel.

To be successful in this position, you must possess:

• Associate level college degree in Bio-medical Electronics Technology, (BMET), or general electronics engineering.
• Preferred Education: BS college degree in Bio-medical Electronics Technology, or general electronics engineering, (EE).
• 2 - 5 years Biomedical Technician with electronic device repair & field service experience including strong analytical problem solving skills, excellent verbal and written communications skills with experience in dealing with customers in a positive and professional manner.
• Must be skilled in use of computer for input/output of service reports and other data.
• Information Technology/Wireless experience.
• Ability to travel upon short notice.
• Must be able to work overtime as needed.
• A Valid driver's license.
• Be a self-starter able to work effectively with minimal direction.
• In addition to the required experience and skills above, the preferred candidate would have a total of 5 -10 years Electronics field service / BMET experience with proven ability to assess, improve, and manage customer's service experience.
• Computer networking skills a plus.

Hospira offers an agile, yet balanced work culture and the types of compensation and benefits you'd expect from an industry leader. We provide the tools and resources you need to reach and exceed your career goals through professional development, education reimbursement, and much more.

To what do you aspire?

Learn more about our career opportunities and apply online at:

Click here to apply

Req #: 5916BR

As an equal opportunity/affirmative action employer, Hospira embraces diversity of thought and cultural perspective and fosters an environment of empowerment, fairness and respect.