Job Requirements (Knowledge, Skills and Abilities):
- Knowledge:
a) High school degree required with a Bachelor’s degree preferred.
b) Two to three years of experience in a data entry or administrative role, preferably in a post-secondary institution.
c) Possess a sincere interest in helping others achieve life goals.
- Skills:
a) Excellent written and verbal communication skills.
b) Strong interpersonal skills with both faculty and student populations.
c) Superior organizational and problem resolution skills.
d) Strong expertise with MS Office as well as field related hardware and software packages and systems for reporting features.
- Abilities:
a) Ability to interact effectively as a member of a team and work collaboratively with other departments.
b) Ability to listen to customers (e.g. students, staff, etc.) and to understand and respond positively to their requests
c) Ability to maintain several project timelines concurrently and bring all to a successful close
d) Ability to work without close supervision and to set one’s own priorities.
While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.
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Education Management LLC is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.