To assist the Branch Operation Department leadership team in analyzing and evaluating the activities of the department and various divisions.  To review, analyze, and interpret work processes, production statistics, and market data.  To coordinate operational actions that cross division lines. To provide administrative support to the department and division staffs.

·   Demonstrated ability to exercise initiative, independent judgment and make sound recommendations

·   Understanding and knowledge of Branch Operations Department processes and procedures

·   Strong research and problem solving skills

·   Effective interpersonal skills and ability to deal diplomatically with credit union officials, credit union members, professional/business contacts, and work effectively with all levels of the Navy Federal workforce

·   Effective written communication skills

·   Demonstrated proficiency with personal computers including word processing, spreadsheet, presentation and database software

·   Ability to use, interpret, and explain regulations, instructions, policies, and procedures

·   Ability to present findings and conclusions clearly and concisely

·   Ability to work independently

·   Effective planning, time management, and organizational skills

·   Ability to maintain confidentiality – incumbent will sign confidentiality agreement

Target:

·   Demonstrated analytical skills

·   Demonstrated proficiency with statistical software

·   Ability to work on project teams involving the development of business applications

  

Desired:

·   Education above the high school level with course concentration in related field such as business, finance, statistics, or operational analysis

Knowledge of Navy Federal Credit Union, its organization and operations policies and procedures