Job Overview
Company: Insight Global Inc.
Base Pay: $12.00 - $16.00 /Hour
Other Pay:
Employee Type: Contractor
Industry: Defense - Aerospace
Manages Others: No
Job Type: Information Technology
Required Education: Not Specified
Required Experience: At least 1 year(s)
Required Travel: Not Specified
Relocation Covered: No
Reference ID: HD San Diego
Location: map it!US-CA-San Diego

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Contact: Ben diGrazia
Phone: Not Available
Email: Send Email Now
Fax: Not Available
 
 

Company Overview

Insight Global, Inc. is a technical staffing company. We believe that we provide the highest level of service in the industry. Part of our success is due to the following:

  • Dedicated Account Managers available 24/7
  • Well Trained Technical Recruiters
  • Experienced Account Managers committed to building lasting customer relationships
  • Our #1 goal is to meet the needs of our customers in a timely manner without sacrificing quality

We hope to have the opportunity to service your company in the future. Thank you for your interest in our company.

Learn More about Insight Global Inc.

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Job Description

Day to Day Responsibilities:  

- Service desk providing support to all Navy intranet users across the country.

- Tier I and Tier II telephone support

- Support technologies with roughly an 80% resolution rate

- Personality that can handle military environment and working with high ranking officials.

 

Troubleshooting Expectations:

- Internet connectivity

- Active directory

- Microsoft Software suite

- Basic Hardware issues

- VPN troubleshooting

- Basic windows 2000, and XP experience.
- Any Ticketing system experience
- Internet Explorer, know how file system is organized

- Support over the intranet

 





Job Requirements

Requirements:

 

- Internet connectivity

- Active directory

- Microsoft Software suite

- Basic Hardware issues

- VPN troubleshooting

- Basic windows 2000, and XP experience.
- Any Ticketing system experience
- Internet Explorer, know how file system is organized

- Support over the intranet

- Great customer service 

 

- ACTIVE SECRET CLEARANCE REQUIRED

 

- Any certifications are not required, but highly regarded

 

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