Contact:
Phone:
Email:
Fax:

Company Overview

Lincoln Financial Group is leading the industry in redefining financial security for its customers. Employing a strategy that goes beyond accumulation and protection to include income and enjoyment, Lincoln provides a full suite of products and services to help its customers achieve a common goal: retirement income security.


Learn More about Lincoln Financial Group
Visit Our Website

Telephonic Benefit Specialist Apply for this job now!
Report It

Job Overview
Company: Required Education:
Job Type: Required Experience:
Base Pay: Required Travel:
Other Pay: Location:
Employee Type:
Manages Others:
Relocation Covered:
Industry:
Reference ID:

Job Description

We have an immediate need for a Telephonic Benefit Specialist to join our dynamic team!

Responsibilities:

Receive incoming claims from group administrators, agents/brokers, and any representative acting on behalf of the policy owner and/or claimant. Make outbound calls to assist with completion of the initial claims process. Adjudicate STD claims meeting certain duration guidelines according to policy provisions. Contact the policyholder, physician or claimant as needed to obtain or verify claim information. Provide excellent customer service on a variety incoming and outgoing inquires regarding benefits for STD, LTD and Life. Complete tasks assigned by supervisor.



Job Requirements

Education/Experience/Skills:

  • College degree or equivalent work experience.
  • Three to four years of experience in insurance industry and/or service industry strongly preferred.
  • Able to read and correctly interpret a Short Term Disability contract.
  • Requires multiple automated system skills, telephone skills and customer service skills.
  • Ability to work under pressure, problem solve independently, and to meet deadlines.
  • Medical terminology is strongly preferred.
  • Completion of Group HIAA, LOMA, ICA and other industry courses are desirable.
  • Regular and predictable attendance is required.

Apply for this job now!
Report It


CareerBuilder.com's Advice

For your privacy and protection, when applying to a job online:
Never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.  Learn More >>

By applying to a job using CareerBuilder.com you are agreeing to comply with and be subject to the CareerBuilder.com Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Register