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Store Manager

Job Snapshot
Location:
Goldsboro, NC (map it!Map it! )
Employee Type:
Full-Time
Industry:
Retail
Manages Others:
Not Specified
Job Type:
Management
Customer Service
Education:
High School
Experience:
At least 1 year(s)
Post Date:
11/5/2009
Contact Information
Ref ID:
2009-1139
Description # of openings:  2

Posted Date:  9/22/2009

Category:  Sales - All Openings

  About Us

 

A Wireless is a National Premium Retailer for Verizon Wireless. We operate retail locations in multiple states, including North Carolina, South Carolina, and Virginia. We will soon be opening locations in Florida and Maryland, and plan on entering additional markets in the future.

 

Our Mission

 

The mission of A Wireless is to provide the best possible customer experience, products, and services in the wireless industry with friendliness, integrity, and accountability.

 

 To Our Team

We are committed to providing our teammates a stable work environment with equal opportunity for learning and personal growth. Above all, teammates will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every A Wireless Customer.

 

 We Value 

  • Integrity and Honesty
  • Responsibility, Accountability, and Professionalism
  • Loyalty, Respect, and Company Pride
  • Family and Happiness
  • Innovation and Recognition
  • Employee and Company Profitability

The A Wireless Story

 

A Wireless was founded as a partnership in October 1996 in Wilson, North Carolina. We were incorporated as ABC Phones of North Carolina, Inc. in 1999.

 

A Wireless began as an exclusive agent for US Cellular. As we expanded we later became a non-exclusive agent that represented Alltel, Suncom, Cingular, Sprint PCS, T-Mobile, and several other of the country's leading providers. We are currently a Premium Provider for Verizon Wireless. This relationship gives us financial and strategic benefits which we share with our customers on an ongoing basis.

 

Wireless is a privately-held company headquartered in Greenville, North Carolina. We currently employ over 300 people at nearly 50 locations in three states. We also operate a constantly expanding outside sales force.

 

A Wireless Today

 

A Wireless provides the best customer experience possible by offering the best wireless products and service in our industry. To do this, we dedicate ourselves to values that include professionalism, friendliness, integrity, accountability, innovation and recognition. These values play an important part in how we operate our stores every day. They also play an important role in how we choose new employees to become members of our team.

 

 

 

Responsibilities:

 

  • Familiar with wireless retail sales concepts and practices.
  • Plan and manage the daily operations of a company store.
  • Ensure store opening and closing in accordance with company operating procedures.
  • Ensure the physical appearance and condition of the store complies with company standards.
  • Demonstrate a professional, responsible and accountable manner at all times.
  • Recruit and train wireless sales specialists and develops them into a high performance sales team.
  • Ensure all products and displays are merchandised effectively to maximize sales and profitability.
  • Manage all cash handling and reconciliation procedures.
  • Manage store inventory.
  • Effective communicator with the ability to present, negotiate and sell vigorously.
  • Make effective customer-focused decisions with limited time and information.
  • Determine decision-making criteria based on customer product and services needs.
  • Present a strong customer service orientation toward all contacts, internal and external to the store.
  • Partner with the District Manager to successfully achieve company goals through hard work and perseverance.
  • Inspire others with drive and motivation to sell aggressively and provide excellent customer service.
  • Demonstrate unwavering optimism and a 'can do' attitude.
Requirements

 

 

Experience, Skills and Abilities:     

  •    At least one (1) year retail sales experience preferably in wireless retail industry.

        

  •     Extensive Technical knowledge of wireless equipment is necessary.

         

  •     Knowledge of effective customer service and sales methods.

        

  •    Excellent interpersonal communication skills and behaviors.

        

  •    Competent in Microsoft Office Suite. 

    Education:     

  •    Minimum high school graduate; post high school education/training preferred.

    EOE/AA M/F/D/V

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