At Bank of America, we hold ourselves to the highest of standards of ethical conduct and personal integrity. Our values are our strengths, and they guide us in all we do.

From outstanding career opportunities and advancement, to promoting a healthy work/life balance through special benefits and programs, Bank of America supports associates in achieving their dreams, professionally and personally.

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JOB DESCRIPTION:
OPPORTUNITY FOR ACHIEVEMENT™...

At Bank of America we take great pride in creating career opportunities for our associates - and we provide them with the training and support they need to achieve their goals.

Bank of America is seeking professional and motivated candidates interested in the following opportunity:



This first-level operations management position, reporting to the Operations Manager, oversees a unit/section of the company's internal operations activities. May manage multiple functions within an area and may have Team Leads reporting to them. Key responsibilities include supervision of associates in their day-to-day functions of resolving problems and executing transactions within specific operations units requiring immediate and frequent involvement with unit activities. Other key responsibilities will include motivating, coaching and developing associates to achieve optimal performance results. Performs all managerial functions, leads project work, and continually utilizes independent judgment. Less than 50% of time is spent doing actual production work. Typically 3-5 years of Operations experience. Must have 2 or more direct reports.

Oversees a unit/section of the company's internal operations activities. May manage multiple functions within an area and may have Team Leads/Specialist reporting to them. Key responsibilities include supervision of associates in their day-to-day functions of resolving problems and executing transactions within specific operations units requiring immediate and frequent involvement with unit activities. Other key responsibilities will include motivating, coaching and developing associates to achieve optimal performance results. Performs all managerial functions, leads project work, and continually utilizes independent judgment.

Legal Description:

This first-level operations management position, reporting to the Operations Manager, oversees a unit/section of the company's internal operations activities. May manage multiple functions within an area and may have Team Leads reporting to them. Key responsibilities include supervision of associates in their day-to-day functions of resolving problems and executing transactions within specific operations units requiring immediate and frequent involvement with unit activities. Ensuring that workflow process are being properly managed between our Chandler and India facility. Other key responsibilities will include motivating, coaching and developing associates to achieve optimal performance results. Performs all managerial functions, leads project work, and continually utilizes independent judgment. Less than 50% of time is spent doing actual production work. Typically 3-5 years of Operations experience or graduation from the TS Lead (or similar) program with 1-2 years of supervisory experience. Must have 2 or more direct reports.

Required Skills:

Prior supervisory experience

PC skills - including proficiency with various Microsoft office skills,

Prior exposure to Performance Reviews

Desired Skills:

Prior auto insurance or auto lending background

Ability to supervise multiple functions

Experience in reporting statistics

Power Point



In return for your talent, Bank of America offers outstanding career opportunities and advancement and promotes a healthy work/life balance through special benefits and programs.

Bank of America is an Equal Opportunity Employer M/F/D/V.

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