Company Overview 

Apria Healthcare, the industry leader, offers exactly what your career needs.

Imagine a career with a winning company that puts quality service and long-term growth above all... Imagine a company with a reputation for integrity as the leader in a rapidly expanding industry...  Imagine being on a team where the company invests in its employees so its people continue to grow and deliver to the underlying success of the organization...  Imagine being with Apria Healthcare!

That's the Apria Healthcare Difference.

Unlike other medical equipment companies who focus solely on selling products, Apria Healthcare succeeds by providing full-service, custom-tailored solutions for home, patient-centered care.

We empower our employees through comprehensive training, making our team highly effective resources for product and service knowledge to both our patients and referral customers.

Apria creates an environment of personal and professional growth to enhance our employee's skills, knowledge and expertise in order to help them achieve their long-term career goals.

Learn More about Apria Healthcare
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Job Description 

Apria Healthcare is the largest provider of home healthcare products and services in the United States, offering a comprehensive range of home respiratory therapy, home infusion therapy and home medical equipment services to over 2 million patients annually in all 50 states through approximately 550 locations.  We are committed to full-service homecare solutions that give maximum independence to our patients.  Please visit our website at www.apria.com.
  • Delivers and sets up respiratory equipment for Apria patients.
  • Conducts downloads of recording devices such as apnea monitors, oximeters, CPAP devices, and other respiratory equipment.
  • Performs functional tests on certain respiratory equipment as required by branch.
  • Instructs patients on the basic use of their self-administration of respiratory equipment, as approved by local and state licensure limitations. 
  • Ensures that patients understand the proper operation and maintenance of the equipment. 
  • Conducts appropriate patient follow-up contacts. Responds to emergency calls on an on-call basis with clinical backup.
  • Prepares and maintains a record for each patient containing all pertinent patient information, care plans, physician prescriptions and follow-up documentation.
  • Consults with respiratory care practitioner regarding patient treatment, medical condition and home environment.
  • Responds to telephone, fax and EDI inquiries and orders from referral sources and homecare patients. 
  • Documents referral request for coordination of care. 
  • Provides information on equipment, supplies and services. 
  • May assist walk-in patients with the selection of equipment, supplies and services. 
  • Ensures proper selection of information online to ensure timely delivery and appropriate revenue recognition for order. 
  • Maintains appropriate documentation received with order and conducts follow-up as applicable.
  • Contacts patient to: advise them of the order placed on their behalf and to confirm all patient demographic information; to communicate any financial responsibilities and/or additional information necessary for processing the order received; to promote other company product and services, as appropriate. 
  • Demonstrates professional etiquette and courtesy when interfacing with customers.   
  • Resolves patient/customer complaints by identifying problems and coordinating appropriate corrective action. 
  • Assesses patient needs and promotes company products and services.
  • Complies with and adheres to all regulatory compliance areas, policies and procedures, and "best practices".
  • Performs other related duties as directed by supervisor

 


Job Requirements 

  • Education or experience equivalent to a high school diploma is required. 
  • At least two years related experience is required. 
  • Successful completion of Apria Healthcare's Certification Program
Apria Healthcare (or Coram Healthcare) is an equal opportunity employer.  All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law.
Because Apria believes in providing a safe work environment, we conduct drug and background checks in our recruiting/hiring processes. AA/EOE, M/F/D/V
 
 
 
 

 

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