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GMAC Financial Services is a global finance company operating in and servicing North America, South America, Europe and Asia-Pacific. GMAC specializes in automotive finance, real estate finance, insurance, commercial finance and online banking. As of Dec. 31, 2007, the organization had $249 billion in assets and serviced 15 million customers.
Founded in 1919 as a wholly owned subsidiary of General Motors Corp., GMAC was established to provide GM dealers with the financing necessary to acquire and maintain vehicle inventories and to provide customers a means by which to finance vehicle purchases. The company's products and services have since been expanded and now include three primary lines of business: automotive financing, real estate financing and insurance.
On Nov. 30, 2006, GM sold a 51 percent controlling interest in GMAC to a consortium of investors led by Cerberus Capital Management, L.P., a private investment firm, and included Citigroup Inc., Aozora Bank Ltd. and a subsidiary of The PNC Financial Services Group, Inc.
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| Job Description |
Major Functions:
This position is responsible for processing daily loan requests. The daily functions include but are not limited to; taking applications from customer’s, pre-qualification of loan request selecting, selling loan product and quoting pricing.
Specific Duties:
Responsible for identifying customers needs, product type.
Pre-qualifying the customer loan requests
Responsible for quoting rates.
Entering customer information into desktop underwriter
Responsible for selling loan programs.
Sending out initial disclosures
Sending out welcome kits to customers
Submitting loan request to the processor
While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary. |
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| Job Requirements |
Education and Experience:
High School diploma or equivalent preferred.
1 year mortgage experience in a related role.
Skills and Abilities:
Ability to take initiative and responsibility for solving problems.
Excellent organizational skills and attention to detail.
Ability to prioritize tasks and meet deadlines.
Excellent interpersonal, written and oral communication skills.
Majority of time will be on the phone in a high volume atmosphere taking customer’s loan request and coordinating follow-up for loan processing. Overtime as needed. |
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