Humana Inc., headquartered in Louisville, Kentucky, is one of the nation's largest publicly traded health benefits companies. Humana offers a diversified portfolio of health insurance products and related services - through traditional and consumer-choice plans - to employer groups, government-sponsored plans, and individuals.

Today, Humana is a leader in consumer engagement. Throughout its diversified customer portfolio, the company provides guidance that can both help lower costs and lead to a better health plan experience.

Role: Clinical Innovations Process Manager
Assignment: New Orleans Clinical Intake Team
Location: Metairie, La

Are you a fit?
Are you a strategic thinker and a problem solver? Would you enjoy using your business knowledge to analyze and improve current processes and practices? If this sounds like you, then read on!

Assignment Capsule
As a Clinical Innovations Process Manager you will analyze, create, improve and implement new clinical processes across various functional areas of Humana, evaluating the effects of your process changes by quantitatively and qualitatively measuring them against internal and external benchmarks.

• Identify departmental objectives and drive process methodology that will achieve all desired business outcomes.
  
• Model business consultation capabilities to align required needs with executable business solutions.
  
• Articulate a realistic vision that incorporates continuous operational improvements into daily business practice.

Key Competencies

• Builds Human Capital: You deliver current, direct, complete and actionable feedback to associates to support continuous learning and growth; while ensuring that diverse perspectives are widely held, modeled and promoted. By selecting, deploying, developing and rewarding diverse talent, you are able to foster Humana's strategy and meet business requirements.
  
• Communication: You actively listen to others to understand their perspective and ensure continuous understanding regardless of communication channel or audience.
  
• Implementation/Execution: You are good at organizing and managing multiple priorities and/or projects by using appropriate methodologies and tools.
  
• Problem Solving: You are a problem solver with the ability to encourage others in collaborative problem solving. Acting as both a broker and consultant regarding resources, you engage others in problem solving without taking over.

Role Essentials

• Valid nursing license without restrictions
  
• Bachelor's degree in Nursing, Business or related field
  
• Progressive business consulting and/or operational leadership experience
  
• Comprehensive knowledge of all Microsoft Office applications, including Word, Project and Visio

Role Desirables

• Master's Degree on Business Administration
  
  Reporting Relationships
  You will have 6-8 direct reports, and you will report to the Corporate Director of Clinical Intake Team.
  
  Additional Information