Employment Type:  Regular

Full/Part Time:  Full-time

Division:  Division Retail

Job Description:  GENERAL FUNCTION: Responsible for promoting and selling Business Banking Products via inbound and outbound calls. Assesses customer needs to sell Business Banking Products or schedule appointments for the Business Banking Officer. DUTIES & RESPONSIBILITIES: * Grow existing Business Banking relationships by identifying and closing the sales of additional products and services. * Achieve assigned sales and appointment setting goals. * Maintain call and contact measurements. * Responds professionally to customer inquiries via telephone, email or fax. * Maintain and develop knowledge of specific sales and service skill in call center. * Refer existing merchant customers to Bancorp partners for sale of additional Bancorp products and services. * Multi-task between various windows applications and bank systems. * Track all sales activity in a pipeline and perform daily (or as requested) reviews with management. * Accurately enters or confirms customer information into database; initiates and/or completes proper forms and disclosures. * May act as a mentor to sales representatives with less experience. * Any other appropriate duties assigned by management. SUPERVISORY RESPONSIBILITIES: None

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MINIMUM KNOWLEDGE, SKILLS & ABILITIES REQUIRED: * Strong verbal and written communication skills. * Experience with Microsoft products, such as Word, Excel, Access and Outlook a must. * One (1) or more years prior sales experience preferred. * Prior call center sales experience preferred. * High level of organizational skills. * High School Diploma or equivalent a must. * College degree or active pursuit of a college degree preferred.

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