Mortgage Loan Originator - Relationship Manager

Loan Originator – (MetLife Relationship Manager)

The Relationship Manager (forward, A-paper, self generating retail loan originator) is the main channel in which the products and services are delivered.  The position is responsible for the ongoing promotion and sale of financial products and services.  This position normally reports to the retail Branch Manager or Sales Manager. 

Job Description

Summary of Responsibilities:

• Originates mortgage loans through solicitation of builder/developers, real estate brokers/agents, and possibly financial institutions by selling the advantages of the company 
• Calls on trade organizations, typically in assigned geographic are, to obtain FHA/VA or conventional applications
• Follows through loan process till closing by working within fairly standardized methods/processes and utilize company standard rates as outlined by their region
• Performs and documents complete interview with applicants while obtaining and providing all required documentation as applicable to sales process. Establishes and/or maintains customer database files
• Promotes MetLife through involvement in community activities and organizations
• This position will be required to continually look for new and improved methods of handling customer interaction.  This includes changing procedures as needed to ensure the level of service within the organization is held to a high standard.

Knowledge/Skills/Competencies Required:

• Directs operations and sales of assigned district improving profitability, efficiency and loan quality
• Candidate should have extensive experience in RETAIL mortgage loan origination and operations; should possess excellent written and verbal communication skills; should have Upper Management experience in a multi-branch, multi-state mortgage RETAIL origination operation and should have the ability to help define and execute the overall business plan of MetLife – Retail. Must be a proven leader by example and team player
• Participates, reviews and approves the annual operating budgets and sales forecast of the area
• Candidate will be placed in a general office environment; some Regional and National travel may be required
• Completes such other activities as required to meet obligations of position.

• Self generating loan originators need apply only - no exceptions please
• Travels to local, regional and headquarter locations as necessary 
• Completes such other activities as required to meet obligations of position
• Work closely with all office personnel to ensure smooth processing of customer  files
• High School Diploma, GED or equivalent relative experience
• Preferably one + years in the mortgage industry (meeting the first 2 job requirements).