This job is located in Jackson, Wyoming.
You are expected to adhere to the company's mission, vision and value statements. Be knowledgeable of the company's management systems, policies and initiatives for
Hospitality, Environmental, and Health and Safety. You have specific responsibilities within these areas and are expected to understand them. Responsible for the cleaning of
guest rooms cabins in an assigned area according to training procedures.
SPECIFIC DUTIES AND RESPONSIBILITIES
Hospitality
You must be committed to superior guest service and quality standards. As a team member of your department you play a key role ensuring the team's success and achievement of meeting and exceeding our guests' expectations. Our goal is to receive a minimum of 90% on our guest comment scores.
I. Must consistently provide legendary hospitality experiences to internal & external guests alike.
Environmental
As part of this mission you are responsible for carrying out our core environmental values: promote renewable energy, reduction of waste, protection of wildlife habitat, and environmental education. You should strive to preserve, protect and inspire your team members and our guests to join in this effort.
Health and Safety
You are responsible for working in a safe and healthy manner. You must be knowledgeable of the company's work safe policies and procedures.
NPS / Community Relations
You must be committed to working in partnership with the National Park Service and community organizations to enhance our guests' experiences. Our goal is to receive only fours and fives on the five point rating scale used by NPS.
General
1. Ability to lift, walk up and down hills, and bend without difficulty.
2. Ability to handle moderately strenuous activity, including lifting up to 50 lbs.
3. Must be neat and clean in appearance.
4. Ability to work with minimum supervision.
5. Good at repetitive tasks.
UNIFORM REQUIREMENT:
Blue knit shirt, Khaki slacks, and navy jacket provided by the company. Athletic type