ADP Enrollment Representative

Post University is in the process of expanding and growing it's programs and degree offerings. We are located in Waterbury, CT and are searching for outgoing and goal oriented individuals to join our team of Enrollment Representatives in our Accelerated Degree Program Division(ADP).

Since our Enrollment Representatives are a critical part of our students' success, our ideal candidates genuinely want to change people's lives through education!


JOB SUMMARY:

The ADP Enrollment Representative is responsible for responding to student inquiries regarding admissions in the online and satellite campuses of Post University. The ADP Enrollment Representative will utilize relationship building skills, excellent communication skills and a consultative approach to gain commitment from prospective students in this high volume position.

ESSENTIAL FUNCTIONS:

• Promptly responding to student inquiries regarding Post University and our program offerings. Conduct mostly telephone and sometimes personal interviews while helping prospective students identify their interests and initially enroll students into our Online Programs.
• Data entry of student enrollment information to ensure full and proper documentation.
• Follow-up with prospective students/applicants and record results in the database to ensure excellent customer service throughout the enrollment process.
• Works closely with the Financial Aid, Office of Student Information, and various other departments in order to assist students with their financing and advising needs.
• Participates in student registration activities and development activities designed to promote student awareness, retention and success.
• Works with academic advising and faculty to identify students having academic problems and strives to overcome these issues to promote student success and retention; coordinates discipline issues with student services.
• Meeting & ideally exceeding pre-established team and individual enrollment goals.
• Weekly team and floor-wide meetings to address sales tactics, best practices and strategies.
• Possesses knowledge of all applicable policies, procedures, regulations and laws.
• Performs other related duties as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Bachelor’s degree is preferred; however an equivalent combination of education, experience or training can be substituted for the bachelor’s degree.
• Experience in a higher education admissions and/or recruiting position with a consultative sales approach to successfully promote our program is desired.
• Prior call center, customer service, marketing, and/or sales experience a plus.
• Ability to display superior relationship building and communication skills including an excellent phone presence and personality.
• Excellent organizational and interpersonal skills.
• Excellent PC skills and proficiency in Microsoft Office, Internet applications and database software are a must.
• Must be a self-starter with the ability to multi-task.
• Must be able to work in a team oriented, objected focused environment
• Flexibility to adapt to a changing and dynamic environment

Disclaimer:  This opportunity may be withdrawn and/or amended.

POST UNIVERSITY IS AN EQUAL OPPORTUNITY EMPLOYER

Interested candidates should forward cover letter, resume, and three references to:

Human Resources Dept.

Post University

800 Country Club Road

Waterbury, CT    06723-2540