Job Snapshot
Location:
Gastonia, NC
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Industry:
Travel
Automotive - Motor Vehicles - Parts
Job Type:
Customer Service
Transportation
Experience:
At least 1 year(s)
Contact Information
Description
AAA Company Overview
The AAA Motor Club will provide superior products and services, and public and government representation, while recognizing our members and clients as our greatest asset and developing our employees as our greatest resource. We exist for our members and clients and will be judged on how well we serve their needs
When you think of AAA, you probably think of maps and directions and emergency roadside assistance, some of our top services. But did you know that AAA offers many services to help with your travel planning. Book air, hotels, and car rentals; find cruises and discount travel; get travel directions; search online maps; speak to a helpful trip advisor; or get point-to-point driving directions-all from AAA. If you need help getting insurance or a car loan, AAA has you covered, too.
Requirements
Tow Truck Operator
Job Summary:
AAA is seeking dedicated, customer service focused individuals for their Towmark division. As the face of AAA, this person will represent the commitment to excellent service in dealing with customers on a daily basis.
Job Requirements:
- 1+ yrs experience in tow truck operations helpful but not required
- Knowledge of automotive repair & service techniques helpful but not required, training can be provided.
- 1+ yr current experience in an interactive primarily customer facing position is required. (Comparable experience would include but not limited to package delivery drivers, maintenance or repair technicians)
- Must be professional, courteous and demonstrate excellent customer service, and embrace the above and beyond attitude of AAA.
- Valid NC Drivers license, no current suspensions or unpaid tickets (non CDL)
- Willingness and flexibility to work 1st or 2nd shifts, mandatory OT and holidays as needed, be primarily outdoors including extended weather conditions
- Must be willing and able to drive for extended periods of time.
- Must be able to pass DOT physical & drug screen
- Must be 25 yrs of age for the Towmark, Tow Truck Driver positions.
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