Network Operation Engineer

This team is responsible the day-to-day management of the Broadcast Networks infrastructure.  This includes fulfilling work requests, responding to incidents, and supporting system change requests.  This team is the primary point of contact for any Broadcast Network requests or inquiries and the first line of defense for resolving service related outages.

Duties and Responsibilities

• Provide Tier 1/2 network support.
• Rotating shift work required.
• Day-to-day monitoring of network operations:  configuration, capacity, access, performance and security management.
• Respond to tickets opened by customers, routine alarms and network issues.
• Network change management: support modifications, maintenance to complex network systems.
• Perform fault management and problem resolution in a highly complex, mission critical network environment.
• Work closely with other departments to ensure problem resolution and minimize time to restore.
• Respond to RFO (reason for outage) requests.

• Ability to deal with concurrent problems and issues effectively.  Ability to work under a dynamic and high-pressure environment.
• Hands on experience with Cisco network equipment, functional knowledge of IOS
• Strong knowledge of networking concepts and the ability to apply advanced troubleshooting skills to resolve complex problems are essential. 
• Hands-on experience with hierarchical Network Management systems
• Excellent communication skills and strong customer service orientation. 
• Able to clearly communicate network issues and the status of efforts to resolve problems.
• Must be able to interact with management and customers and should be able to effectively communicate complex issues in a clear straightforward manner. 
• Ability to work effectively with cross-functional teams and must be flexible enough to deal with different technical skill levels, skill sets and highly dynamic work environment and schedules.
• Self-sufficient with analytical skills requiring little supervision.
• The capability to creatively approach problems not covered by existing procedures is also important. 
• Must be available to work weekends, nights, and holidays.
• CCNA certified

Desired Skills

• Knowledge of MPEG-2 and MPEG-4 standards
• CCNP
• Layer 2 Protocols to include Spanning Tree and CDP
• Exposure to OSPF and BGP routing protocols

EchoStar offers the following benefits:

• Medical, Health Savings Account, dental, and vision insurance
• Flexible spending options and employee assistance plan
• 401(k) and employee stock purchase plan
• Tuition reimbursement
• Employee referral program
• Training opportunities
• FREE satellite programming
• Opportunity for a level of responsibility that could take years to reach in other companies

If you are inspired by opportunity, take pride in results, and strive to win, we invite you to apply today!

 For consideration, apply for Job ID#918