Must Have Skills/Qualifications (Type of work experience, skills, residency requirement, etc.) 7 years experience with DNS, NAT, OSPF, EiGRP and routing and switching as it relates to network engineering 5 years experience with Juniper, Netscreen and Cisco firewalls 5 years experience with Cisco enterprise class switches 5 years experience with GRE and IPSec VPN branch office tunnels 2 years experience with load balancers; F5 and ACE/Cisco load balancers 2 years experience with VRF based routing, firewall context management and virtualized networking 2 years experience with SSL certificate management as it relates to ACE / Cisco and F5 load balancers 2 years experience using network sniffer packages and be able to accurately analyze the output data Able to read, understand and create Visio network diagrams Experience with spanning tree Experience with TCP/IP and other networking protocols - IPX, UDP, ICMP, SSH, SMTP, HTTP, FTP, BGP, Excellent documentation skills Able to communicate technical information to a non-technical audience Four year college degree or equivalent work experience Nice to Have Skills/Qualifications Excellent written and verbal communication skills, including ability to communicate technical information using non-technical language Superior problem-solving skills Excellent interpersonal skills Ability to prioritize, organize, and manage multiple activities Ability to operate largely independently with guidance from lead Ability to learn new technical skills quickly Substantial knowledge of data security concepts Knowledge of SNMP Handling and Escalating highly impacting operational issues to upper CIO Management and/or 3rd party vendor escalation Understanding of Service Management (including ITIL)