Retail Store Assistant Manager - Operations

Entry-level, hourly position for candidates with one (1) year experience working in a retail environment; who are looking for an opportunity to expand into a managerial role. Candidates must have minimum 6 months prior supervisory experience. This position provides room for growth with the preparation to progress further into retail management.

Under the direction or in the event of the absence of the Store Manager or the Assistant Manager Merchandising, the Assistant Manager Operations is responsible for the overall operations of the store. You lead, manage and coordinate activities for a staff of 10-20 sales associates and provide customer service. Your success is measured by your ability to train and direct your associates in setting goals, implementing plans of action, and problem solving. You develop visually exciting presentations for new, advertised and seasonal merchandise, working to drive sales in the store. You implement inventory control methods to ensure successful audits and inventories. You ensure the success of your store through communication with your associates and management team.

Since 1985, Factory Card & Party Outlet (FCPO) has provided customers with an extensive selection of goods and services to "Make the Party Happen." We believe that fun products used at home and at work to greet and celebrate can help build strong relationships and memories among family, friends and co-workers. We continue to maintain these beliefs and achieve our goals while setting the Party Industry standard through an outstanding team of highly motivated and skilled professionals. These are a few of the reasons why FCPO is a great place to work.

As part of our compensation package, we offer fabulous benefits to associates in many positions. These benefits include:

• Medical, Dental, Vision, Short and Long Term Disability and Life Insurance
• 401(k) Retirement Savings Plan with Company Match
• Vacation days
• Paid holidays
• Discount on Factory Card & Party Outlet merchandise
• Paycheck Direct Deposit Program

• Minimum of 1 year prior retail experience with a minimum of 3 months in a managerial role and/or managerial training or the equivalent combination of experience and education
• Strong working knowledge of retail operations
• Ability to work independently
• Multi-task oriented and able to prioritize
• Strong verbal and written communication skills for interactions with customers and all levels within the company
• Strong people and interpersonal skills to handle diverse customer and associate relations concerns in a professional and constructive manner
• Ability to coach, lead, develop and motivate store associates
• Strong working knowledge of computers and software applications such as Excel, Word and Outlook
• Able to maintain a positive attitude
• High school graduate or equivalent GED, bachelor degree preferred

CONTACT US: Manager of Staffing 2727 Diehl Road Naperville, IL 60563
FAX: (630) 579-2465 - REFERENCE JOB CODE IN319-D36


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