Customer Service Representatives, Call Center

Customer Service Representatives

East Providence, RI Call Center

Part Time Available.

5 day work week to include one weekend day

Now Hiring for Dec 7, 2009 Class

Think.

What does a thriving career make possible?

Find the answer at Sovereign Bank. And consider all the ways in which our supportive, entrepreneurial environment helps you take your career (and your life) in the direction you want. With employees in over 16 states – and locations near you – Sovereign employees of all backgrounds enjoy new opportunities and increasing rewards that come with succeeding as part of a diverse team. Isn’t that what it means to thrive?

DUTIES:

You will be responsible for answering incoming telephone calls, responding to customer inquiries regarding personal banking products and services, and providing resolution in a timely and courteous manner.

We offer a full range of benefits including medical, dental, vision plans, 401(k), tuition reimbursement, free parking and incentive bonus programs.

Apply online at www.sovereignbank.com/companyinfo/careers

Job ID: 38642 for Part Time

 

ABOUT SOVEREIGN:

Sovereign Bancorp, Inc., ("Sovereign") (NYSE: SOV), is the parent company of Sovereign Bank, a financial institution with $85 billion in assets as of December 31, 2007 with principal markets in the Northeast United States. Sovereign Bank has 750 community banking offices, over 2,300 ATMs and approximately 12,000 team members.  Sovereign offers a broad array of financial services and products including retail banking, business and corporate banking, cash management, capital markets, wealth management and insurance. Sovereign is the 18th largest banking institution in the United States.  For more information on Sovereign Bank, visit <http://www.sovereignbank.com> or call 1-877-SOV-BANK.

We value the advantages afforded only through a diverse work force and encourage all to apply. EOE M/F/D/V

Learn more at sovereignbank.com

QUALIFICATIONS:

·         High school diploma or equivalent

·         Minimum of 6 months customer service experience preferred

·         Accurate typing skills

·         Outstanding customer service and communication skills

·         Demonstrated problem solving skills

·         Working knowledge of different types of bank accounts preferred

·         PC familiarity helpful

·         Bilingual Spanish or Portuguese a definite plus

·         Ability to work in a fast paced environment