Senior Systems Administrator

About OpenMarket

OpenMarket is the largest and most reliable mobile transaction hub in the United States. We provide a comprehensive set of messaging, payment and emerging services to meet mobile business needs. From the largest consumer brands to the smallest new ventures, OpenMarket empowers businesses to optimize their marketing initiatives and strengthen customer relationships by leveraging the off-portal mobile channel. OpenMarket provides the most direct mobile operator connections in the U.S. market today. OpenMarket is a business of Amdocs. For more information, please visit www.openmarket.com.

OpenMarket Mission

OpenMarket operates the largest, most reliable mobile transaction hub in the United States. We focus on meeting our customers’ mobile business needs with a comprehensive set of messaging, payment and emerging mobile services.

OpenMarket Culture

At OpenMarket, we offer challenging projects with a collaborative and approachable environment. We understand that our success results from our diverse and dynamic workforce. It is the same people who compose our invaluable culture. Our OMIe’s (OpenMarket Employees’) created the Core Values of OpenMarket: FEISTy – Fun, Empowerment, Integrity, Drive for Success, Teamwork and you. Also important to our culture: smart, fun people who value work-life balance, have an incredible work ethic and respect for those they work with. Does this sound like you?

Senior Systems Administrator

The Senior Systems Administrator is responsible for effective provisioning, installation/configuration, operation, and maintenance of network, server, SAN/NAS hardware, software, and related infrastructure.

This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that infrastructure hardware, operating system, and related procedures adhere to organizational values and contribute to the overall success of OpenMarket.

This individual will assist project teams with technical issues in the initiation and planning phases of our Scrum Project Management Methodology. These activities include the definition of needs, benefits, and technical strategy; research & development within the project life-cycle; technical analysis and design; and support of operations staff in executing, testing and rolling-out the solutions. Participation on projects is focused on smoothing the transition of projects from development staff to production staff by performing operations activities within the project life-cycle as required to support various SOA-based OpenMarket product offerings.

Major Responsibilities:

• Administer and maintain an existing and new server, network, SAN/NAS infrastructure including day-to-day operational support in a multi-site Geo-Redundant data center production environment.​
• Participate in designing and implementing new technology solutions to meet specific business needs.​
• Continually evaluate the operations of the environment, and assist in the optimization and delivery of Geo-redundant network and server infrastructure improvements.​
• Consistently meet or exceed the SLA's set with the clients for the services provided.​
• Be available 24/​7 to respond to emergency situations, on-call responsibilities, and perform regularly scheduled maintenance.​
• Conduct performance tuning and capacity planning.​
• Document processes, procedures, infrastructure configuration, and maintain operational runbooks.​
• Research and recommend innovative and automated approaches for system and network administration tasks.  Identify approaches that leverage our resources and provide economies of scale.
• Provide technical leadership and is able to work closely with counterparts in other offices.
• Maintain a professional relationship with client and peers.​
• This is a highly technical hands-on role. Requirements can be dynamic as the company grows quickly.
• Self-motivated, with the ability to work unsupervised under pressure.
• Mentor other operations personnel.
• Help define/update network and server infrastructure operating procedures and best practices.
• Ensuring system security, availability and performance.
• Documenting system configurations, diagrams and procedures.
• Assist company in achieving zero down time through feedback on production experiences with services, sharing risks and mitigating actions.

Competencies/Essential Skills/Qualifications:

• 6+ years of experience with Linux System administration e.g. Cent OS 5 and RedHat Enterprise Linux.
• 5 years of experience with Cisco, F5, and other networking technologies.
• Expert maintaining servers for standard internet services such as DNS, NFS, DHCP, Samba, mail (e.g. Postfix, Sendmail), and FTP service
• Experienced with J2EE and application servers such as WebLogic, JBoss, and Tomcat
• Experienced with standard backup infrastructures, Linux system and program installation, compilation and configuration, system-level security procedures
• Talent at diagnosing and remedying serious server-related problems and failures promptly and effectively
• Good understanding of the database technologies including Oracle, Oracle RAC, and MySQL.
• Experience with secure web servers such as Apache with mod_ssl
• Familiarity with cryptography tools (e.g. secure shell, OpenSSL, IPSec)
• Experienced with Perl and CGI scripting, shell scripting strongly desired.
• CCNP, CCIE, and Linux certification strongly desired.
• Experience with monitoring tools such as OpenNMS, Hp OpenView, Zenoss. Nagios
• Strong communication skills and the ability to interact professionally with a diverse group of clients and staff
• Ability to work independently
• Ability to work productively in teams

·         Dependability and a positive team player approach is critical.

·         A strong desire to advance and develop technical skills.

·         A strong desire for efficiency and intolerance of inefficiency

·         Recognizes this organization as a “cost" and strive to limit that cost

·         Strong analytical and troubleshooting skills.

·         Must possess good written & verbal communication skills.

·         Must have the ability to work in a highly visible fast paced environment.

               

Education/Training Required:

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience required.

Additional Details:

·         Position is based in Seattle, WA

·         Some Travel required

·         We are unable to sponsor new U.S. work visas at this time.

·         OpenMarket benefits and standard relocation packages will apply.

·         Employment in this position may be contingent upon successful completion of a criminal and/or credit background investigation.

To apply for this position, please go directly to:   http://www.openmarket.com/about-us/careers.html