Customer Service Representative (Teller)

Huntington Bancshares Incorporated is a $36 billion regional bank holding company headquartered in Columbus, Ohio. Through its affiliated companies, Huntington has more than 140 years of serving the financial needs of its customers. Huntington provides innovative retail and commercial financial products and services through more than 380 regional banking offices in Indiana, Kentucky, Michigan, Ohio and West Virginia. Huntington also offers retail and commercial financial services online at www.huntington.com; through its technologically advanced, 24-hour telephone bank; and through its network of almost 1,000 ATMs.

Selected financial service activities are also conducted in other states including Dealer Sales offices in Florida, Georgia, Tennessee, Pennsylvania, and Arizona; Private Financial Group offices in Florida; and Mortgage Banking offices in Florida, Maryland, and New Jersey. International banking services are made available through the headquarters office in Columbus and an office located in the Cayman Islands and an office located in Hong Kong. 

Brief Description:    

We currently have part-time Customer Service Representative (teller) positions available in our Charleston, Clarksburg, Huntington, and Parkersburg markets in West Virginia .   Processes banking transactions (cash and non-cash).  Provides excellent customer service and cross-sells bank products.

 Detailed Description:    

 A Huntington Bank Customer Service Representative position provides “Simply the Best" customer service at all times.  The associate in this position:

• Personalizes each customer interaction while accurately processing banking transactions.
• Demonstrates excellent customer service by providing other general banking services, answering questions, and cross-selling Bank products and services, including referring customers to the sales team or other appropriate areas of the Bank.
• Meets and/or exceeds sales referral goals by understanding the customers' financial needs.
• Protects Huntington's assets by understanding and following policies and procedures, including balancing daily.
•  Maintains customer confidentiality at all times.

 Basic Qualifications:

• High school diploma or GED is required 
• Minimum of 6 months customer service
• Minimum of 6 months sales
• Minimum of 6 months cash handling
• Must receive a qualifying score on assessment measuring attention to detail, customer focus, ability to learn and apply procedures, sales focus, and cash handling/ balancing

Other Traits, Characteristics and Experience:

• Must have excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor
• Must be available to work the required schedule of the banking office to include Saturdays
• Sales/referral experience that includes providing related products and service options to customers preferred
• Previous Customer Service Representative (Teller) experience is preferred
• Strong organizational skills with attention to detail
• Ability to multi-task
• Experience using computers

Additional Details:         

• Based on experience this position may be filled at a senior level.
• Grade 67
• The assessment will be emailed to candidates who meet the basic qualifications for the position.

EOE/M/F/D/V

Huntington does not accept solicitation from Third Party Recruiters for any position.