Client Services Manager - Industrial Program

GES seeks a Client Services Manager with project management and business development backgrounds to join their team.

Our successful candidate will manage several industrial projects and build new client relationships.

Established relationships with key client contacts within the industrial business sectors are required.

Responsibilities and Duties:

• Serves as the primary client contact for GES’ nationwide industrial projects.
• Manages the development, negotiation, and administration of industrial contracts.
• Handles project and financial management of investigative, remedial, and compliance projects for industrial clients.
• Provides senior level oversight, ensures regulatory/policy compliance, and offers technical input on complex industrial projects.
• Provides senior review and approval to documents and deliverables.
• Ensures that all industrial project team members adhere to GES Health & Safety standards in all project and field-related activities.
• Consults with Site Operations Managers to target new areas and opportunities for business within the industrial business sectors.
• Collaborates with GES’ Sales & Marketing teams, as well as, with the Industrial Program Manager.
• Co-conducts sales presentations and informational seminars for potential clients.
• Identifies and tracks market trends and performs competitor research and analysis.
• Participates in all aspects of bid and proposal preparation.
• Attends industry related conferences, exhibitions, associations, and functions.
• Generates leads and develops new business opportunities through networking.
• Serves as a senior level technical, project management and client stewardship mentor for junior staff.

• A Bachelor’s degree in Geology, Environmental Science, Engineering or a related scientific major
• 10+ years of environmental consulting experience working with industrial clients in the private sector. Environmental Consulting Experience should include: investigation, reporting, remediation, and management of environmental projects for industrial business sectors. Retail petroleum work or handling large volumes of a similar type work is a plus.
• 5+ years of business development experience. Business Development Experience should include: generating leads, creating proposals, conducting sales presentations, and meeting sales goals. 
• Qualified candidates will also be able to demonstrate the ability to maintain an account for an extended period of time as a result of client satisfaction.
• Must possess excellent communication, teamwork, analytical, organizational, technical writing, presentation, and client service skills
• Professional certification is a plus
• A Drug/Alcohol Screening and a Background Check are required.