Retail Supervisor

An amazing career awaits you!

As the largest resale chain in the Milwaukee and Chicago markets, Goodwill Retail depends on a large and diverse team of associates to help in a wide variety of areas. Whether directly serving a customer, supervising team members or working behind the scenes to prepare merchandise for sale, over 1,300 retail team members have helped turn Goodwill into the Midwest's top resale chain.

We have an opening for an individual to join our team as a retail supervisor at our Waukesha store. If you are a customer service champion who enjoys working with the public and has previous retail experience, then consider what a career with Goodwill offers:

• Promotional and growth opportunities
• Bonus incentives
• Family friendly work environment
• Exceptional benefits

Retail Supervisor

The retail supervisor makes customer and donor service a top priority. This individual leads by example, greeting and thanking all customers and donors, and presents a "can do" attitude. The retail supervisor is responsible for all store and donation center operations, cash control and maintaining expenses within budgeted levels, as directed by the assistant store manager or store manager.

Essential job duties include:

• Develops production and recycling goals. Follows established schedule for meeting goals.
• Ensures cash reports, deposit reports, sales reports, donor logs and production reports are completed daily and/or on a timely basis.
• Coordinates and and monitors rotation of goods throughout the store. Ensure that shelves are well stocked and maintained.
• Follows established standard operating procedures and offers suggestions for continual improvements.
• Ensures customer and donor service standards are met. Resolves customer complaints and investigates quality concerns.

You'll reap the rewards!

Goodwill recognizes that our team members are our greatest asset. To show our appreciation, we offer competitive pay and array of benefits and perks designed to make you life better. It's our way of saying "Thanks!"

• Health and dental benefits
• Paid Time Off (PTO)
• Pension benefits
• Life insurance
• Supplemental life insurance
• Tuition reimbursement
• 403B benefits
• Short & long-term disability
• Wellness incentives
• SAM'S Club membership
• Employee store discount

Equal Opportunity Employer

We're looking for:

• Exceptional communication skills
• Positive attitude
• Two year's retail or production experience
• High school diploma
• Ability to motivate, direct, train, lead and supervise staff