Teller

First Horizon National Corporation is the "All Things Financial" company. Established in 1864, we are one of the 30 largest bank holding companies in the U.S. in asset size and market capitalization, with $29.8 billion in assets and $5.4 billion in market capitalization at year-end 2004.  Approximately 12,000 employees provide our 1.1 million consumers and 90,000 business customers with the highest quality of service in financial planning, banking, insurance, investments and mortgages.

Our company's Total Compensation package supports the ability to embrace both personal lives and work responsibilities – by providing tools and resources to help every employee in managing four parts of their life: health, money, family and career.  Ninety-five percent of First Horizon employees consider their overall compensation to be of greater value because of the benefits available to them and their families such as the First Horizon Savings Plan, Tuition Reimbursement, Lifeworks, Mayo Clinic wellness resources and health, dental and vision insurance just to name a few.

Job Description:

• Rreceives and pays out money, and maintains accurate records of all transactions. 
• Performs tasks of a basic to moderately complex nature.          
• Cashes checks within assigned limits.
• Accepts savings deposits and withdrawals, verifies signatures, posts interest, and balances as required.
• Accepts loan, credit card, utility and other payments.
• Issues money orders, cashiers' and travelers' checks, and issues or redeems savings bonds.        
• Balances currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.         
• Promotes the company's services, answers questions, and directs customers to appropriate department for specialized services.    
•  May provide other customer services, such as preparation of collection letters and deposits to appropriate accounts, exchange of negotiable items (e.g., cashiers' and travelers' checks, certificates of deposit, foreign currency, and savings bonds), and processing of transactions and verifications related to commercial loans.   

Requirements:

• High school diploma or equivalent.
• Customer service orientation.
• Previous teller/cashier experience preferred.
• Ability to stand for extended periods and to lift up to 25 pounds in coin or currency.
• Knowledge of security procedures.
• Ability to sell products and services to meet sales goals.
• Ability to manage multiple and/or conflicting responsibilities.
• Ability to promote the appropriate company image and maintain a professional attitude.
• Ability to work under pressure and meet deadlines.
• Basic computer skills with knowledge of email functions and Microsoft Office.
• Excellent verbal and written communication skills.
• Exceptional organizational skills.
• Good aptitude for math.
• Knowledge of bank operating procedures.
• Knowledge of basic aspects of financial services.
• Outstanding customer service skills including researching and resolving customer issues.