Workers' Compensation Claim Representative

Committed.  Competitive.  Constructing our Future.

That's Travelers.  We are one of the leading insurance companies in the United States.  Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees.  You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.  

Travelers, a leading provider of Auto, Liability, Property and Workers Compensation Insurance seeks talented, committed, professional team players to join our exciting, fast moving and growing West Virginia claim organization located in Charleston.

Job Title:  Workers' Compensation Claim Representative
Location:  Charleston, WV

Duties and Responsibilities:

Make three point contact within 24 hours per Best Practice.
Establish file in system.  Initiate letters, state reporting forms and all necessary documents per state regulations.
Investigate and resolve all coverage issues.  Verify coverage through underwriting if necessary.
Conduct aggressive initial investigation in questionable claims.
Obtain statements from witnesses and employers when necessary to verify that the injury arose in the course and scope of employment.
Effectively manage overall payout by asserting right to pay of deny claim.
Work with defense counsel on cases involving litigation.
Aggressively manage inventory to ensure timely file closing, or timely reassignment if necessary.
If coverage and compensability are established, refer to Unit Manager for reassignment.