Job Snapshot
Location:
2770 Old Lake Wilson Road
Kissimmee, FL 34747
(
Map it!
Loading Map...
)
Industry:
Hospitality
Hotel - Resort
Job Type:
Hospitality - Hotel
Experience:
At least 1 year(s)
Contact Information
Description
SUMMARY -Responsible for coordinating and training front desk personnel by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Oversees the functions of the Front Office at assigned shift.
First to respond to guests inquires, compains.
Greets, registers, and assigns rooms to guests.
Answers inquiries pertaining to hotel services; registration of guests.
Keeps records of room availability and guest's accounts.
Computes bill, collects payment, and makes change for guests.
Makes and confirms reservations.
Prepares daily reports (credit limit, cash)
Reviews daily arrivals and departures
Coordinates with housekeeping when VIP Guests arrive.
Training all new Front Desk personnel.
Sets up Front Desk meetings.
Makes Front Desk Schedule.
Requirements
EDUCATION and/or EXPERIENCE
One year certificate from college or technical school
REQUIREMENTS
Previous experience in a Hotel / Time Share Resort. Minimum 2 years in a Front Desk position.