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Telephone Services Representative

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Job Snapshot
Location:
1045 Cheever Boulevard
San Antonio, TX 78217 (map it!Map it! )
Employee Type:
Full-Time
Industry:
Banking - Financial Services
Telecommunications
Sales - Marketing
Manages Others:
No
Job Type:
Banking
Customer Service
Telecommunications
Experience:
At least 2 year(s)
Relocation Covered:
No
Post Date:
11/3/2009
Contact Information
Contact:
Mona Hardin
Ref ID:
19209
Description

 

Employment Opportunity
Employment Opportunity
Job Number: 19209
Job Title: Telephone Service Representative
Location: Telephone Banking Center (BNB)
Job Type: Full-Time
Grade: 26
Employee Type: Non-Officer
 
Hours: Monday - Friday 9:15 am - 6:05 pm; Rotating Saturdays 8:45 am - 1:05 pm.  Hours may vary and/or subject to change based on departmental needs.
 
Company Overview:
Broadway Bank was founded in 1941 to serve the San Antonio community. It has evolved from a small neighborhood bank into the largest independently-owned bank headquartered in the San Antonio metropolitan area, and continues to operate as a locally-owned and operated financial institution. Broadway Bank offers a full range of sophisticated financial services including retail banking, private banking, military banking, business banking, and wealth management. With more than $2 Billion in assets, the highly-rated Broadway Bank and its military division, Eisenhower Bank, operate 38 locations in South Texas and the surrounding area. Visit the Broadway Bank website at broadwaybank.com and Eisenhower Bank at eisenhowerbank.com for more information.  
 
Benefits:
Broadway Bank offers an opportunity to work with one of the premier financial service organizations in San Antonio, competitive compensation, and an excellent benefit package that includes:
  • Medical, dental and vision coverage
  • Life Insurance/AD&D
  • Generous Tuition Assistance
  • Broadway Bankshares Inc. Profit-Sharing 401 (k)
  • Paid Vacation, Sick, Holidays, and Personal Leave
  • Paid Training and Development programs
  • Team-oriented working environment   
 
Further information about careers at Broadway Bank can be found on our Website: www.broadwaybank.com.
 

 

Requirements
Job Function:
Acts as the point of sale and service for the telephone delivery of bank products and services to existing and prospective customers.
 
Minimum Qualifications:
 
Work Experience – 2 years financial institution, or customer contact, or call center experience with exposure to opening new accounts; demonstrated selling skills & abilities; good verbal and written communication skills
 
Education – High School diploma or equivalent
 
Equipment/Machines – Keyboard 35 wpm accurately; PC proficiency
 
Preferred Qualifications:
Work Experience - 2 years BBI experience; 2 years new accounts experience; 2+ years sales experience to include outbound calling; 2 years call center experience; 1 year credit experience
 
Equipment/Machines - Platform Software; Microsoft Office Suite; ACD Applications; 10 Key
 
To be considered for this position you must at least meet the basic qualifications.
 
Broadway Bank is an Equal Opportunity and Affirmative Action Employer, M/F/D/V. Member FDIC.
 
Note: This preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
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