Systems Engineer

POSITION OVERVIEW
 
Responsible for assisting design, development, and implementation of enterprise-wide Operations Support Systems (OSS) applications and their associated operating systems and databases.  Responsible for Application Administration of OSS applications supporting all Charter Divisions.  Participation in full life-cycle of systems engineering activities of high-quality, scalable solutions.  
 
ESSENTIAL FUNCTIONS OF THE POSITION
 

• Contributes to design sessions with OSS Architects, Requirements Analysts, IT Operations and OSS Systems Engineers
• Reviews existing integration capabilities, data sources, and proposed solution designs for feasibility, cost and functionality
• Creates detailed design documents and functional specifications for new applications / services and for enhancements to existing systems / services
• Creates work effort estimates for assigned tasks and support prioritization and release management
• Develops of core code modules, unit test tools and release notes for enhancements and bug fixes
• Installs, administers, configures and maintains OSS applications including operating systems and related software
• Provides 'on call' support to resolve OSS application issues after normal business hours
• Uses established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window)
• Works with database administrators to configure, tune and maintain databases in variety of languages
• Documents systems configurations and upgrades
• Designs and implements change control policies and disaster recovery plans
• Monitors and assists in managing applications, device availability, network conditions and system reliability and performance, service and program maintenance and storage resources

PERFERRED QUALIFICATIONS

3 to 5 years Application Development experience in relevant areas
2 to 3 years Network OSS application experience
2 to 3 years System Administration experience 
2 to 3 years Database support and development experience
2 to 3 years Experience in Enterprise Application Integration (EAI)          

EDUCATION, CERTIFICATES & LICENSES
 
Bachelor's degree in Computer Science or related field, or equivalent experience

WORKING CONDITIONS

Office Environment
'On Call' support, on a rotation basis