Job Snapshot
Location:
Maryville, TN 37801
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Industry:
Banking - Financial Services
Job Type:
Banking
Customer Service
Finance
Experience:
Not Specified
Description
TELLER - PART TIME - Sky City Financial Center (205 Cusick)
HOURS:
Requires flexibilty bewteen Monday through Friday 8:00 AM - 6:00 PM and Saturdays 8:30a - 1:00pm
Will average 20 hours/week
A Teller I represents the enterprise, as tellers interact with the majority of the customers who visit financial centers. A Teller I creates a positive customer experience while providing a variety of services involving the receipt and payment of money. A Teller I uses judgement to determine the validity of transactions needing further review by a supervisor. The role of a Teller I involves constant and direct contact with customers and requires the ability to communicate effectively. Specific responsibilities include the following:
Contributes to Financial Center Customer Service Satisfaction.
Applies customer service skills acquired through training to exceed customer expectations and build relationships.
Exhibits behaviors which add value and instill customer loyalty.
Presents a positive image to customers and fellow employees.
Applies technical skills acquired through training to maintain acceptable levels of tellers difference, operational losses outside of guidelines, security violations, teller errors and average teller transactions per hour.
Identifies sales opportunities and makes referrals which support the sales efforts of the center.
Participates in teller referral promotions.
Processes transactions.
Balances all credits and debits daily.
Assists with the day to day operations of the Financial Center.
Performs all other duties as assigned.
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