General Helpdesk Support

Job Description:
Provide customer service support over the phone.  The nature and scope of this effort will be to provide general administrative support to the organization, with the primary responsibility being call support.  Tasks assigned may be repetitive in nature or may be special assignments.  Resources will be expected to respond to the needs of their customers by providing a high level of customer service, managing their time effectively, and the ability to communicate to all levels of business partners to solve and assist with daily requests.  The candidates we choose will be flexible with their shift, have above average customer service skills and will be a professional team player.

Above Average Customer Service experience
Basic knowledge of and the ability to use major features and functions of the Internet/Intranet Browser (Some HTML)
Basic knowledge in MS Word, MS Excel, MS Access, Lotus Notes Collaboration Database, MS Outlook electronic mail, Windows 2007 (preferred but not required)
Strong written/verbal communication skills, organizational/customer service skills, problem solving skills, strong interpersonal skills, self
motivated, professional and reliable, ability to work in diverse groups, and the ability to multi-task with attention to accuracy are required.
Customer Service, Typing ability, and Attention to detail

Please contact Jeanie Woodward - [Click Here to Email Your Resumé] OR 309-451-5578