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Advance Customer Service

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Job Snapshot

Location:

1867 Pulaski Hwy
Bear, DE 19701 ( map it!

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Base Pay:

$11.00 - $11.50 /Hour

Employee Type:

Full-Time

Industry:

Banking - Financial Services

Manages Others:

Job Type:

Customer Service
Retail
Banking

Education:

High School

Experience:

At least 2 year(s)

Post Date:

10/26/2009

Contact Information

Contact:

Kali Medina

Phone:

302-834-2303

Ref ID:

ADVCUST

Fax:

302.8342307 instantly fax your resume >>

Description Job Description Function: Performs advanced customer service clerk duties, including handling escalated inquiries, and training and providing support to lower level reps as required. Responsible for daily unit production as required and assisting the Unit Manager daily.

Essential Job Functions: 1-3 years experience in a customer service, call center, banking, marketing, or public relations position. Excellent customer service skills (see customer service clerk description), excellent problem solving skills. Internet skills required. Self directed and able to work with all levels of management. Good telephone personality with the ability to work in a high volume department. High school diploma or equivalent.

Requirements Skills Requirements Required : Confidentiality Customer Contact - Phone Data Entry Handles high volumes Operates office equipment Good organizational skills Handles multiple tasks Telephone Etiquette
Required : Microsoft Word Microsoft Excel Lotus Notes Customer Service

Candidates mark be able to pass a fingerprint background check and also credit history check. Customer is only looking at 30-60 delinquent on there account . Temporary must bring account current prior to commencing assignment. 90+ day s delinquent on account is ineligible. Any charge off with 0 balance is ineligible also.

Bilingual (Spanish, French or Cantonese) is a plus

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