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Healthcare Call Center Representative

Medix Staffing Solutions, Inc.

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Job Snapshot

Location:

Buffalo Grove, IL 60089 ( map it!

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Base Pay:

$13.50 /Hour

Employee Type:

Full-Time

Industry:

Healthcare - Health Services
Pharmaceutical

Manages Others:

Job Type:

Health Care
Customer Service

Education:

High School

Experience:

At least 2 year(s)

Division:

Medical Financial

Post Date:

11/4/2009

Contact Information

Contact:

Kristina Hughes

Fax:

630-725-9049 instantly fax your resume >>

Description The Healthcare Call Center Representative is responsible for collecting referral and insurance information for new patients and then entering their demographic information. They will also assist in enrollment, conduct both inbound and outbound calling and communicate with internal and external customers. The call center representative must be able to effectively deal with difficult customers. We are looking for candidates who can meet goals, provide a great impression over the phone, and handle 100+ inbound calls per day. Experience in a healthcare call center is preferred, but not required.

Requirements -Ability to work in a fast paced call center environment. Ability to handle 100+ inbound calls per day. Experience in a healthcare call center. Proficient in Microsoft Outlook, Microsoft Word and Microsoft Excel. Knowledge of basic third party insurance and third party terms and medical terminology is preferred. Attention to detail

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