Applications Specialist – Dialer Team

Recovery Agent – Dialer Team (Full Time - Days)

IMMEDIATE OPENINGS! 

Are you looking for a great Employer that can offer competitive wages with room for advancement?  Then RMS has exactly what you are looking for!

Our East Hartford office has full-time opportunities available to fill Dialer Recovery Agent positions, with an extremely competitive hourly salary, plus commission!  These exciting positions are key for managing the accounts of RMS’ highly visible customers. The Dialer Recovery Agent position is in an automated telephone environment with the following key responsibilities:

1.                  Contact debtors by telephone.

2.                  Negotiates reasonable payment options.

3.                  Secures payment and/or gather documentation to resolve the outstanding balance.

4.                  Independently handle small balance dialer files.

5.                  Any other duties as assigned.

1.                  High school diploma or general education degree (GED) required; college degree preferred.

2.                  One year of business experience preferred.

3.                  Knowledge of the Insurance industry is helpful.

4.                  Good negotiation skills required.

5.                  Must have good verbal and written communication skills.

6.                  Must have the ability to prioritize and be goal orientated.

7.                  Good computer skills required.

8.                  Must be proficient working as a team as well as independently.

If you are interested in applying for this position, please send resume and cover letter showing salary history and requirements by clicking the “Apply Now" link within the Careerbuilder web page, or by e-mailing to [Click Here to Email Your Resumé] . You can find more information on RMS at our website, www.rmsna.com.

RMS, headquartered in Bethlehem, Pennsylvania with operations in the United States, Canada, Mexico, Hong Kong and India, is a leading global supplier of business process outsourcing (BPO) and recovery services.   RMS provides customers a continuum of services from electronic bill presentment, outsourcing, traditional collections, bankruptcy services, and deductions management.  RMS is a dynamic, growing organization

All qualified candidates must successfully complete both pre-employment drug screening & criminal background check as well as be able to provide proof of education before being hired.

RMS is an Equal Employment Opportunity employer.