Microsoft Messaging / Exchange Engineer

Description Prestigious Firm, located in Chicago, has an immediate opening for a Senior Microsoft Messaging / Exchange Engineer. Candidate is responsible for operational support of and project initiatives involving the messaging environment. This position provides maintenance, support, and enhancements of the messaging systems including Exchange, Outlook, Blackberry/BES, Postini, and email archiving. Candidates should be team players with excellent communication skills and have the ability to manage a multitude of assignments independently.

Essential Duties and Responsibilities:

Analyzing, planning, testing, and implementation of Messaging application software

Actively pursuing new technologies to improve effectiveness and efficiency of the Messaging systems

Monitoring and analyzing the Messaging systems to ensure 100% uptime operational availability

Support high availability technologies

Performing root cause analysis and providing recommendations to improve efficiencies and resolve problems

Resolving problems with Messaging systems and technologies

Escalating problems to vendors

Providing troubleshooting training to the User Support team

Implementation and maintenance of disaster recovery solutions

Documenting system uptime and usage metrics

Maintaining documentation of processes, procedures, troubleshooting guides and change management logs

Provide 24x7 On-Call support on a rotating basis

Flexible to work overtime as require

Education and/or Experience:

Required:

Bachelors degree and/or equivalent combination of education, training and experience

Strong expertise (5+ years) in Messaging systems

Proven troubleshooting abilities

Specific Messaging experience including:

Expertise in Microsoft Exchange Server 2003/2007 (to include monitoring, clustering, backup/restore, and attached storage)

Expertise in BlackBerry Enterprise Server 4.x

Expertise with Postini

Strong understanding of message routing technologies

Experience with SMTP gateway tools and appliances is preferred

Experience with MessageOne EMS

Good working knowledge of Active Directory

Experience with Quest MessageStats, ActiveGroups, & Spotlight on Exchange

Understanding of IronPort Email Gateway

Understanding of TLS / SPN connections to firm clients

Understanding of Outlook Web Access (OWA)

Strong understanding of technical networking

Strong knowledge of Windows 2000, 2003 and XP

Strong planning and analysis skills

Strong documentation skills

Strong understanding of MS Office Suite and Document Management Systems

Strong understanding of email clients

Requirements Microsoft Messaging / Exchange Engineer