Job Snapshot
Location:
Tampa, FL 33601
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Industry:
Education - Teaching - Administration
Job Type:
Information Technology
Experience:
At least 7 year(s)
Contact Information
Description
Purpose of the Position
The Application Systems Business Analyst is responsible for developing and reviewing requirements documentation, facilitating meetings with business owners, managing changing requirements, defining and streamlining business processes, supporting testing and troubleshooting, and utilizing root cause analysis to resolve issues. This position may also serve as a project manager on small to medium sized projects. The initial project is CampusVue Application Administration.
Specific Responsibilities/Typical Activities
· Analyze business stakeholder requirements and translate into functional specifications
· Analyze, verify and correct data utilizing SQL scripting
· Advanced troubleshooting of application and data conversion issues (Level 2 support).
· Support application integration and upgrade projects
· Provide superior customer support
· Analyze customer issues and provide recommendations to improve business performance
· Perform testing, verification, and sign-off process with business stakeholders
· Assists in the resolution of user questions and issues.
Requirements
Skills & Core Attributes
Required:
· 7+ years of business analysis experience supporting enterprise applications.
· 2+ years CampusVue experience
· Excellent organizational skills
· Excellent communication skills
· Must be detailed oriented, and possess strong analytical skills
· Proven ability to effectively manage tasks and activities
· Excellent Microsoft Office and Visio Skills
Preferred:
· Proven experience with managing customer relationships, analyzing and documenting business requirements and testing
· Proven ability to work under stress and meet deadlines
· Expertise with a variety of school operation concepts, practices and procedures
· Experience with CampusVue, SQL, Great Plains
· Strong problem solving skills and the ability to balance multiple tasks simultaneously are essential.
· Must be a self-starter with experience managing relationships at all organizational levels.
· 4 year degree