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Customer Service Professional - Great Hours

Cottonwood Financial

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Job Snapshot

Location:

Irving, TX 75038 ( map it!

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Base Pay:

$13.50 /Hour

Employee Type:

Part-Time

Industry:

Consumer Products
Credit - Loan - Collections
Retail

Manages Others:

Job Type:

Customer Service
Telecommunications

Education:

High School

Experience:

At least 1 year(s)

Travel:

Negligible

Post Date:

11/3/2009

Description

Job Description:

Utilize outbound automated dialer system to contact persons who have completed an online information form regarding our loan products. Answer questions, provide information (such as store locations, descriptions of the products, etc.) and encourage potential customers to visit one of our convenient retail outlets. “On-the-job" training is provided.

Requirements

Job Requirements:

Six months call center experience (inbound or outbound; collections, sales, reservations, customer service, etc.)
One year of sales or customer service experience (call center, retail, “front desk", etc.)
Positive time-management skills
Strong attention to detail
Ability to type and talk at same time, and stay focused in a busy (possibly distracting) atmosphere
Must pass a credit and criminal background check

Preferences:

Two years or more experience working in a call center
Two years or more sales experience (may be same as above)

Training Schedule:

Monday through Friday, 8:00am to 12:00noon

Work Schedule (Post training):

Tuesday through Friday, 8:00am to 12:00noon; Saturday 9:00am to 1:00pm

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