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Customer Service / Call Center Representative

Viking Resource Group

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Job Snapshot

Location:

Newtown, CT 06470 ( map it!

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Base Pay:

$11.00 - $14.00 /Hour

Employee Type:

Full-Time

Industry:

Credit - Loan - Collections
Telecommunications
Consumer Products

Manages Others:

Job Type:

Customer Service
Telecommunications
Admin - Clerical

Education:

High School

Experience:

3 to 10 years

Travel:

None

Relocation Covered:

Post Date:

11/21/2009

Contact Information

Contact:

Viking Resource Group

Fax:

203-748-5977 instantly fax your resume >>

Description Viking Resource Group has 8 immediate openings for experienced customer service representatives with proven experience in a high volume telephone environment to work at a growing, top notch call center located in the Newtown, CT area.

Job duties include handling a large volume of customer calls for payment processing, conflict resolution and entering customer data.

The right candidate will have 3+ years of customer service experience, strong telephone and communication skills and solid computer skills including MS Word and Excel. Must be able to prioritize.

Hiring shifts include day and evening shifts.

Some weekends required.

Salary for this position starts at $11/hr base plus additional bonused based on calls handled after a probationary period for a total starting compensation of $12-14/hr.

Benefits package available after probationary period.

Requirements 3+ years of customer service experience.

Strong telephone / written / verbal communication skills.

Strong computer skills - MS Office.

Call center experience is a plus.

Must be able to resolve issues and handle upset customers.

Must have the ability to handle multiple priorities.

Must live within a reasonable commute of the Newtown, CT area.

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