Associate Manager

Description Associate Manager:

Looking for in a fast moving organization? Are you hardworking and energetic?
Golden Corral is the best family-style buffet and grill restaurant chain in America. Our guests feel welcomed and appreciated from the moment they enter our doors, and so do our management team members. Why is this? Because Golden Corral is committed to recognizing and rewarding them for a job well done and we help to further their success by offering top-notch training and a strong promotion from within policy. As a franchise of Golden Corral, Jax,LLC expects our management to reflect the culture and commitment of our founding organization.
To be a successful leader for Golden Corral, you must possess a strong, stable work history along with experience in a high-volume, casual dining or family-style restaurant.

Job Responsibilities:

The Associate Manager is responsible and accountable for managing and directing the human, physical, and financial resources our restaurants to achieve a profitable operation and positive environment that will make "pleasurable dining affordable," and provide a dining experience that will ensure our guests’ desire to return again.

• Ensure Golden Corral operating standards for Quality, Service and Cleanliness (CSQ). Compliance with all company policies including the Code of Ethics is a must
• Train and coach Fast Tracks Coordinators, Crew Leaders and Crew Trainers and A-Team on all changes and/or additions to Golden Corral operating standards as they are transmitted to the field
• Manage guest relations and handle all guest complaints. Ensure that the morale of our co-workers is positive and guests have a pleasurable dining experience
• Manage to ensure Co-workers are properly trained and high dollar hours are achieved according to Golden Corral operations standards
• Ensure all Co-workers are trained with the Computer Based Training program and certified through Fast Tracks. Schedule quarterly meetings with Co-workers
• Maintain complete, current and accurate files for all restaurant Co-Workers. Perform required disciplinary counseling sessions in the presence of the General Manager
• Recruit, train and retain talented Co-Workers in all available positions. Work with the GM to ensure the restaurant is covered on days off
• Manage Line 2 and other cash control procedures, including drawer pulls and ensure all security procedures are followed for the handling of cash
• Conduct thorough and complete new Co-Worker orientations, conduct all Co-Worker evaluations and submit any pay change recommendations to the General Manager in a timely manner
• Order and maintain all uniforms and linen within the guidelines of the approved budget on a weekly and monthly basis
• Ensure the proper implementation, communication, training and execution of the national restaurant and local store marketing programs and assist the General Manager with Community Relations activities as needed
• Perform other functions that may be necessary to ensure guests receive a pleasurable dining experience
• Accountable to Jax,LLC for the profitability of the assigned restaurant while maintaining excellent CSQ standards

Requirements

• Three to Five years management experience in operations in a high volume restaurant with diversified menu offerings
• Coursework normally associated with completion of a high school diploma. A hospitality degree is preferred
• Successful completion of Phase I, II, and III of the Golden Corral management-training program
• Golden Corral offers a variety of benefits designed to meet the particular needs of employees and their families

Compensation and benefits packages for managers include:

• Medical and Dental Insurance
• 5 Day Work Week
• Paid Vacation
• Continual Training and Development During Career
• Bonuses Paid Monthly With No Cap On Bonus Potential

Years Experience: 5
Education Required: Some College a plus
Job Posting: Direct
Job Level: Mid-Career

Thank you for your interest in Jax, LLC, a Golden Corral Franchise.