Call Center Representative

Call Center Representative

LAKE COUNTY Call Center

Since 1984, Americall Group, Inc., a Teleperformance Company, has grown to become one of the largest contact center outsourcers in the US market. The company has won recognition as one of the fastest-growing teleservices agencies in the United States while maintaining its reputation as a quality-driven, client-focused outsourcing partner.

Americall Group, Inc.  has recently opened a 300-seat Call Center. We are currently seeking Call Center Representative (s)  to handle outbound sales calls for the customers whom we support. Daily responsibilities will include:

• Answering telephones in a prompt, courteous fashion
• Providing excellent customer service support
• Providing customer resolutions and using critical thinking skills
• Assisting with customer sales and transactions
• Making outbound sales calls
• Keying in / typing orders with basic computer experience

Americall Group, Inc. is open 7 days a week, and offers both day and evening, full time positions.

Americall Group, Inc. employees should have:

• High School diploma
• Excellent Oral and written communication skills
• Have experience with light typing
• A pleasant phone voice
• Basic computer skills

Americall Group, Inc. offers:

• Casual Atmosphere
• Flexible Schedules
• Benefits
• Paid Vacations / Holidays
• On-site security
• Great atmosphere
• Career Advancement
• Earning $12.00 / hour  if making production after full-time training and working a full-time schedule