Communications Specialist

Provide modern communications for rural Northwest ND. We offer basic telephone , high speed internet, CATV and wireless PCS services. Since 1961 we have given our patrons the best communications services available and will continue with personal service as the hallmark of our products. Employment is stable with a competive salary and benefits including health insurance. life insurance, 401K, retirement.

The Communications Specialist performs required work for a wide range of exchange operation, including the construction, maintenance and servicing of telephone lines, instruments, cable terminals, protection devices, central office equipment and other related equipment. In addition to these duties he/she will assist other work groups as required.

• Responds to service orders for installing, upgrading, changing or removing customers= service and/or equipment.
• Installs, removes, makes changes and provides maintenance for residential and business service.
• Installs and maintains customer premise wiring and equipment.
• Splices copper and fiber cables. Performs tests on cables and documents information required for the system records as directed by the supervisor.
• Installs and maintains distribution plant for Telephone, CATV and Wireless TV systems
• Performs installation and maintenance of Central Office and Head End equipment when assigned.
• Coordinates with plant and commercial staff to update records upon job completion.
• Performs jobs such as pole climbing, ladder climbing, digging, trenching, aerial bucket and other related jobs safely. Will ensure that the proper safety equipment is used at all times and that safety of all workers and the public are of utmost importance.
• Completes trouble tickets, service orders, time sheets and other necessary forms as required.
• Performs preventive maintenance on NCC=s facilities and reports any unsatisfactory conditions to his/her supervisor. Conducts minor central office repairs. Installs, tests and maintains special circuits as required.
• Maintains a ND Class D drivers license.
• Ensures that all vehicles and building sites are maintained properly.
• Will perform other duties as assigned by his/her supervisor.

Knowledge and skills usually acquired through training in electronics and one to two years of job-related experience in telephone plant.

Knowledge of testing, switching, electronic equipment and all types of cable. Familiarity with plant records, staking sheets, specifications and circuit diagrams. Understanding of digital technology and preventive maintenance procedures.

Pay close attention to detail and work schedules. Work effectively, with minimal supervision, with other plant employees. Assume rigorous physical workload.

The Communications Specialist reports to the Network Supervisor or Outside Plant Supervisor as assigned.

Maintains effective working relationship with other employees of NCC. May supervise other employees on specific projects as assigned. Coordinates with other departments on work projects.

Responds to subscribers and community on service and project questions. Maintains relations and coordinates activity with manufacturers and suppliers.

Performance evaluation of this position is based upon quality of work, quantity of work, communications skills, decision making, problem solving, reliability, dependability, initiative, work habits and attitude.