Staffing Coordinator

Summary:

Our branch mission is to provide quality jobs to quality people. The personnel assigned to a branch operation are responsible for its growth and success. The Staffing Coordinator must at a minimum possess a high school diploma or GED; and be able to work with minimal supervision; be responsible for the effective implementation of company policies, controls and compliance with applicable laws.

 

Requirements
Clients•

Maintain regular and direct contact with clients to provide and coordinate service as required and articulated by the clients while identifying and developing new business opportunities
in keeping with the company’s principles regarding all aspects of customer service. Contact clients by phone to ensure satisfaction with employees and service.

Workforce•

Oversee all aspects of personnel management for the temporary workforce of the branch including recruiting, organizing, maintaining, and supervising the temporary workforce to be
assigned to the clients.

Specific Duties

Administrative•

Anticipate new or changed demands for client service through the observation of trends in the workload or company wide trends as well as marketplace and targeted industry dynamics.
Ensure compliance with all approved policies and procedures. Order inventory of sales, marketing, advertising, business and office supplies. Ensure accuracy of data to be reported
and enter the data daily. Audit the work orders to ensure client signature and verify total hours worked, including overtime. Prepare daily and weekly billing and the current work orders for morning dispatch assignment. Procure all documents and information necessary for the NTO process. Keep records of all safety equipment issued and returned. Conduct inventory of all work safety equipment, including but not limited to ensuring proper condition and function thereof. Identify risk management issues as they arise and facilitate risk audits. Assist with post-accident investigations. Maintain client and worker files and work cooperatively with the corporate office to achieve company objectives.

Administrative•

Conduct, monitor, and facilitate the proper payroll of the temporary workforce. Ensure that proper industrial classifications (i.e., Scopes Manual) are assigned to all hours worked by temporary workers by, though not limited to interviewing workers as to job duties actually given during all assignments. Accurately fill credit card orders and process transactions.
Monitor profitability as it relates to client accounts and conduct financial collections of past due accounts.

Personnel•

Assist with the recruiting, hiring, disciplining and maintaining of the temporary workforce.
Ensure that proper hiring procedures are followed, including but not limited to compliance with Department of Homeland Security rules regarding worker eligibility and state-mandated
background investigation laws. Coordinate transportation of the temporary workforce to and from the client’s job site. Continuously monitor the service being provided to the client by the temporary workforce and recommend changes when needed. Report client and worker complaints and work with the Human Resources Department to address issues as they arise.
Take appropriate steps to ensure a safe, clean, and professional work environment. Ensure that light duty work assigned is consistent with medical limitations imposed by the workers’ compensation treating physicians. Respond to all complaints voiced by temporary workers regarding safety conditions on client job sites. Ensure compliance with OSHA directives regarding generating employer responsibilities.