Sales Representative - Auburndale FL (12144)

Bright House Networks is searching for the best, brightest, and most creative sales professionals to join our Auburndale team, voted one of Polk County’s best places to work.

Employees enjoy an extensive benefits program.  Plans include medical, dental and vision coverage, disability benefits, life insurance, along with paid holidays, vacation and personal days.  And this is only the beginning.

If you are looking for an opportunity to become part of a stellar team of sales professionals, and meet the qualifications for our open position, we invite you to apply by clicking on the link below today.

BASIC PURPOSE


The purpose of this position is to provide specialized sales support to the Sales and Marketing Department, utilizing effective sales/customer service techniques/skills.


ORGANIZATIONAL RELATIONSHIP


This position reports to the Sales Manager, and has extensive contact with supervisors, office personnel and customers. The position has no supervisory responsibilities.


MAJOR DUTIES - ESSENTIAL FUNCTIONS

• Ability to effectively sell products and services in a competitive environment over the telephone
• Utilizes clear and concise verbal communications skills and applies sales/save techniques
• Ability to sell complete packages, upgrade customers current services, and save customers from downgrading or disconnecting
• General knowledge of industry competition, including products and services, pricing, and offers
• Answers general information inquiries for customers on prices, billing, programming and installations
• Handles customer requests for new, upgrade, downgrade, or transfers of service
• Meets/exceeds standards as they relate to call volume, answer and busy phone rates, hold time, and sales requirements.
• Ability to effectively identify the needs of our customers and sell using a value based sales technique
• Requires ability to explain the features and benefits of our products and/or service to customer
• Requires ability to provide exceptional customer service while meeting quality assurance guidelines

OTHER DUTIES

• May perform certain clerical functions.
• General knowledge of basic mathematics and ability to type 40 words per minute.
• Weekend and evening work required.
• Other duties as assigned.

• High school diploma or equivalent required, with Associates degree preferred. 

Work Experience:

• Two years of proven sales of experience

Special Skills/Knowledge/Abilities Required:

• Typing, ten-key, use of computer, telephone and copier.
• Top communication skills including proper use of grammar, enunciation, listening and interpersonal skills.
• Knowledge of basic mathematics, familiarity and use of computers and excellent sales skills.
• Bi-lingual skills highly desirable.

Physical Requirements:

• Sitting for long periods of time.
• Typing and reading on a computer.
• Communicating in person, or by telephone.
• Works inside throughout the year.
• May lift up to 10 pounds.