Network Operations Center (NOC) Technician

Location: Pleasanton, California

Shift - must be flexible

6-12 month contract to hire

Network Operation Center (NOC)
Vendor help desk, work summary:

• Use Granite to view circuit path and channels to get details about 3G & 2G sites (RNC, BSC, GSM site name…)
• Enter Action Request (TT) number or site ID in CTS (or Remedy) to pull up the action Request details.
• Verify if the site is up or down and if alarms exist in OSS (both 2G & 3G).
• Update details into the “Work done" field of Action Request (TT).
• Block and unblock a site if requested during the maintenance window.
• Complete daily Microsoft Excel-Activity Report.

For information regarding this position please contact:
Janice Channing
[Click Here to Email Your Resumé]
800-220-0074 ext 288

“At Bayside Solutions, we take great pride in our diverse and talented workforce, and recognize that our continued success depends largely on the collective strengths of our employees. We recruit, hire, train and promote in all job titles and ensure that all other personnel actions are administered without regard to an employee’s race, color, religion, national origin, gender, age sexual orientation, citizenship, veteran status or disability. Bayside Solutions is a drug free work environment and will not tolerate the use of, or distribution of illegal substances on or within any of Bayside Solutions offices or client work sites. Bayside Solutions also conducts criminal background checks."