Help Desk

Description Data Processing Sciences Corporation is looking for a Help Desk Specialist in the Cincinnati,OH/Covington,KY area. Essential job qualifications include: Help desk experience, customer service experience, basic Microsoft and WAN (wide area network) experience.

Helpful Skills and Certifications would include: A+, MCSA, MCSE, basic programming and/or monitoring.

The ideal candidate will be self motivated with good follow up skills, solid organizational skills, detail oriented and excellent customer service skills. You must be comfortable with team-based work structure and demonstrate flexibility. You must be open to learning new things and have a working knowledge of basic business operations.

One of the nation's oldest and most experienced network integrators, DPSciences Corporation is in its 5th decade of delivering IT products & services to companies all over the world.

Through our people, products & mission specific practice groups, DPS delivers the Architecture for e-Business to support a company's critical business applications from network infrastructure (the foundation of a company's operations) to unified voice, data, video and messaging capabilities.

Headquartered in Cincinnati, Ohio, with 13 offices across 10 states, our network solutions and professional services make DPS recognized as one of the leading technology integrators and consulting organizations in the midwest.

Some of our major competencies are:

NETWORK INFRASTRUCTURE - DPS provides assessments, design, equipment, implementation and support services to ensure that our clients' communication architecture supports all applications securely and seamlessly across the network. DPS's Network Infrastructure offerings include Routing/Switching, Wireless, QoS/Packet Shaping, Load Balancing, SSL VPNs and Network Performance Analysis. Having expertise in LAN & WAN, we provide engineering and consulting services from help desk through design and implementation. We have over 300 years of networking design & implementation expertise in our engineering & professional consulting services department. (170 years while employed by DPS!)

ADVANCED SERVER INFRASTRUCTURE - We are a Cisco Systems Silver agent & a Citrix Gold reseller--to name a few of our strong vendor relationships. DPS recently won awards from Cisco naming them as a Top Commercial Services Partner as well as Commercial Partner of the Year. DPS has been listed each year in VAR Business magazine's Top 500 largest technology solution providers in North America. DPS Supports Microsoft Software Solutions--operating systems and applications, from the server to the desktop. Through our Thin Client solutions DPS helps clients centralize the support and control of applications at the corporate data center. DPS also offers Riverwatch hosted applications--Lotus Notes/Exchange.

CARRIER SOLUTIONS - Ranked one of AT&T's Top Solution Providers in the U.S. over the past decade and the #1 AT&T Agent in the U.S. five years running out of over 1200 agents, DPS offers consistent, reliable carrier interface, including solutions from AT&T, Qwest, Verizon and others as we tailor transport solutions for our customers.

SECURITY - As DPS designs, builds and supports seamless communication across the enterprise, protecting information from outside threats as well as unauthorized access from within is paramount. DPS provides Firewalls, IPsec and SSL based VPNs, Intrusion Prevention and Detection technologies as well as solutions that manage and secure wireless access. Through DPS's security consulting services, DPS specializes in risk management, identity management and business continuity.

IP TELEPHONY - DPS provides IP Telephony solutions which allow universal access for voice across the enterprise removing the physical limitations and boundaries inherent in legacy phone systems. Through our IP Telephony Solutions, DPS helps clients leverage the power of converged voice and data across a single network infrastructure.

We currently have an immediate opening for a network support specialist in our Cincinnati, OH/Covington, KY location.

Visit us at: http://www.dpsciences.com/

If you are serious about your career, submit your resume for consideration.

What would this mean for you: You would have an excellent opportunity to work for a well established and growing company. DPSciences Corporation offers a competitive salary plan along with a superior benefits package that includes 401K, medical, dental, life and disability insurance, tuition reimbursement plus vacation and personal days off to name a few.

Serious candidates who meet the qualifications above are invited to submit your resume for consideration.

Please no responses from Recruiters or Staffing Agencies!

Requirements

Essential job qualifications include: Help desk experience, customer service experience, basic Microsoft and WAN (wide area network) experience.

Helpful Skills and Certifications would include: A+, MCSA, MCSE, basic programming and/or monitoring.

The ideal candidate will be self motivated with good follow up skills, solid organizational skills, detail oriented and excellent customer service skills. You must be comfortable with team-based work structure and demonstrate flexibility. You must be open to learning new things and have a working knowledge of basic business operations.