Clinical Systems - Program Manager

Description Humana Inc., headquartered in Louisville, Kentucky, is one of the nation's largest publicly traded health benefits companies. Humana offers a diversified portfolio of health insurance products and related services - through traditional and consumer-choice plans - to employer groups, government-sponsored plans, and individuals.

Today, Humana is a leader in consumer engagement. Throughout its diversified customer portfolio, the company provides guidance that can both help lower costs and lead to a better health plan experience.

Role: Clinical Systems Program Manager
Assignment:
Location:

Are you a fit?
Are you an analytical thinker and a proven leader? Would you enjoy using your project management skills to lead initiatives and improve current processes and procedures?

Assignment Capsule
As a Clinical Systems program manager you will: plan, coordinate, monitor and implement complex IT programs and projects, delivering superior project planning and management throughout the project life-cycle. You will also lead special projects and assignments as necessary, demonstrating a comprehensive understanding of the relationship between business needs and technological solutions.

• Maintain a consolidated management-level dashboard of relevant metrics, including alignment with business strategy, number of implementations by month, number of open issues and defects, first pass rates and project status
  
• Lead a small team of project managers, inspiring exceptional work and engagement
  
• Maintain a cross-team release and project status reporting mechanism that can be used by senior management to ensure that projects are tracking according to schedule
  
• Document current processes and recommend areas and approaches for process improvement and re-engineering

Key Competencies

• Acts Strategically: You foster a consistent understanding of strategy, translate it into defined plans, and "stay the course" to implement it, while anticipating and identifying where change is needed.
  
• Leadership: You inspire extraordinary results by: engaging associates, valuing diversity and shaping culture to support a high performance environment.
  
• Communication: You actively listen to others to understand their perspective and ensure continuous understanding regardless of communication channel or audience.
  
• Innovate: You introduce new ideas and processes which improve performance and productivity.

Role Essentials

• Bachelor's Degree in Health Care, Computer Science, Information Technology or a related field
  
• Management background, with demonstrated experience leading special projects and producing metrics, measurements and trend reports

Role Desirables

• Master's Degree of Business Administration, Information Technology or a related field
  
• PMP certification
  
• Demonstrated experience with process documentation and re-engineering

Reporting Relationships

• You will report to a Process Owner. This area is under the leadership of the SVP & Chief Operating Officer.

Requirements See Above