Service Technician (Copier Repair)

We are the machines that produce your morning newspaper, the banners in your local baseball stadium and the color copiers that print out your business proposals. Océ North America does it all. Océ North America is a global direct sales and service company operating in approximately 80 countries, employing 22,000 people, with approximately 2,400 sales and service personnel nationwide. We work with our customers to understand their document needs in order to match them with appropriate technology and develop the most effective solutions for their bottom line. We offer one of the broadest product lines that cover all segments of reprographic and communications needs, from the desktop to a central reprographic center. We focus on secure network connectivity, document access, distribution and storage.

• For professionals with proven service experience who are looking for a new challenge, we offer the opportunity to work with a wide range of innovative and industry recognized products and solutions.
• To help you reach your goals, we provide extensive year round training programs, competitive earnings potential and in-house professional mentors to help you climb the career ladder within our organization. We provide a solid career path that will keep you growing.

Responsibilities include:

• As a Digital Copier Technician, you will support assigned workload based on Document Printing Standards;
• You will install, maintain, and repair company products and systems, on-site; use diagnostic tools, service aids, and product schematics to troubleshoot and resolve equipment and system failures;
• Manage parts inventory and territory to comply with established operating standards and perform machine factory modifications and software/operating systems upgrades of equipment to ensure optimum performance. 
• Instead of being confined to an office, you'll enjoy the freedom of the open road, going from one location to another. Make your car your corner office and join our team!

In order to be considered, candidates must possess the following qualifications.

• High School diploma or equivalent and A+ certification or equivalent.
• Minimum of one-two years of related field experience as a technician working with business technology such as copier, printer or plotter required.
• Education or experience in electronic/mechanical repair is required.
• Ability to travel assigned accounts, including accounts with multiple locations.
• Thorough knowledge of and demonstrated ability to apply computer technology to customer requirements for networked products and systems solutions.
• Ability to attend product training classes as required.
• Able to lift 50 lbs and be in a mobile activity more than 50% of the time. (Walking/standing/stooping/kneeling).
• PC literacy and understanding of basic network concepts.
• Must hold a valid drivers license; this position requires the ability to travel within their territory 100% of the time.
• Traveling outside of territory and/or district may be required.

Océ offers a competitive compensation package, which includes:

• Outstanding benefits package (incl. medical, dental, life insurance)
• 401(k) plan
• Generous holiday/vacation schedule
• Tuition reimbursement
• Employee Referral Bonus Program
• Ongoing training opportunities
• State-of-the-art office products

Océ is an equal opportunity/affirmative action employer encouraging workforce diversity (M/F/D/V).