Sales Engineer - FNC

Description Fujitsu is a leading provider of customer-focused information technology and communications solutions for the global marketplace. Pace-setting device technologies, highly reliable computing and communications products, and a worldwide corps of systems and services experts uniquely position us to deliver comprehensive solutions that open up infinite possibilities for our customers' success. About Fujitsu Network Communications
Fujitsu Network Communications Inc. (FNC) is an innovator in Connection-oriented Ethernet and optical transport technologies, and is a market-leading provider of SONET, WDM, and packet optical networking solutions. Fujitsu enables its customers to migrate to fully converged packet optical networks that improve performance and profitability. Over 400,000 Fujitsu network elements have been deployed by all major carriers across North America. Fujitsu maintains a longstanding and highly-regarded position as a market leader by providing best-in-class data networking solutions optimized for Ethernet aggregation, transport and service delivery. For more information, please see: http://us.fujitsu.com/telecom.
 
We are seeking a Sales Engineer (SE) to support our field sales team working to develop new and existing customers throughout the Pacific Northwest.  The Sales Engineer will work closely with the FNC Sales Manager who owns the account(s), as well as identify and assist in development of new opportunities. 
 
The Sales Engineer will be responsible for assisting in responses to RFIs, RFPs and RFQs.  The Sales Engineer should be able to demonstrate the equipment, coordinate and oversee lab trials and successfully position and sell the overall value of the FNC solution to the customer.
 
Primary Responsibilities:
 

• Support Sales Manager to meet quota goals.
• Respond to technical issues and coordinate and oversee resolution of problems.  Coordinate resolution of problems/issues (PCNs) with FNC equipment.
• Provide Pre and Post Sales support by responding to RFPs and delivering technical presentations to generate customer interest.
• Prepare high quality, accurate and timely responses to quotes received from customers in the field.
• Oversee post-sales activities including installation, product shipment, delivery, and invoicing.
• Call on customers in order to answer questions, obtain forecasts, insure customer satisfaction and increase market share.
• Obtain technical expertise for all products supported.
• Develop engineering system plans and diagrams.
• Work primarily in structured assignments under direction of sales manager.
• Prepare and deliver presentations to existing customers to provide technical training and to generate interest in new products.
• Provide post-sales support including first office application (FOA) installations and product introductions, product migration support, field training, documentation and upgrades, and distribution of technical materials and software.  Troubleshoot as necessary.
• Responsible for quality reporting and documentation on engineering methods and procedures, product customization department and first office application.

Requirements Requirements:

• Bachelor's in Engineering
• CCNA desired
• Proficiency in one or more:  data and IP architecture, SONET, DWDM, networking
• Experience in Layer 2 & 3 strongly preferred
• 3+ years experience that should include  experience in one or more areas:  Sales, Sales Engineering, System Engineering, Design Engineering,  Product Management, Data and IP Architecture
• Sales ability and the ability to develop business relationships
• Effective written/oral communication
• Strong presentation skills
• Strong PC literacy to include MS word, Excel and PowerPoint
• Willingness & ability to travel