Senior Clinical Analyst - Meditech (Northern California)

Description GENERAL SUMMARY OF DUTIES
The Sr. Clinical Analyst serves as a key onsite clinical IT resource for
facility implementation and support of a broad set of clinical applications. Primary responsibilities include the leadership and facilitation of the facility's core clinical systems team on clinical IT activities, second level support as a broad clinical subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources, and leadership of new module/application testing and implementation for the facility. This individual provides project leadership for facility-based implementations of clinical applications software releases and new products.
 
The Sr. Clinical Analyst facilitates and manages maintenance of facility-specific dictionaries and provides input to and customizes base division policies and procedures, training, and best practices for use within the facility. This individual works with the Division Clinical Specialist Team and facility core team members to deliver hands-on training as needed, and to implement division standardization, utilization, integration and optimization plans for clinical applications. A Sr. Clinical Analyst may be dedicated to a specific facility or may operate across a
geographic zone and serve multiple facilities.
 
DUTIES INCLUDE BUT ARE NOT LIMITED TO:

Serves as a key onsite clinical IT resource for facility implementation and support of a broad set of clinical applications

Leads and facilitates the facility's core clinical systems team on clinical IT activities

Provides second level support as a broad clinical subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources; provides status on user issues

Works with enterprise subject matter experts and services resources and the enterprise Service Desk in managing resolution of clinical application incidents and requests

Serves as project leader for facility-based implementations of clinical applications software releases and new products

Provides on-call assistance as needed

Works with the Division Clinical Specialist Team to lead, monitor, and facilitate new module/application testing and implementation for the facility

Facilitates and manages maintenance of facility-specific dictionaries

Provides input to and customizes base division policies and procedures, training, and best practices for use within the facility

Works with the Division Clinical Specialist Team and facility core team members to deliver hands-on training as needed

Works with the Division Clinical Specialist Team to actively promote, implement and support division standardization, utilization, integration and optimization plans for clinical applications

Coordinates facility clinical application reporting requests and assists with defining report requirements and validates reporting results

May develop clinical application reports as needed

Performs quality audits and tracks metrics related to clinical application use

Participates in meetings as a member of facility clinical leadership

Promotes system security and patient confidentiality and helps ensure compliance

Coordinates the execution and use of tools for audits

Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) and facility leadership

Adheres to Code of Conduct and Mission & Value Statement

Participate in special projects as needed and performs other duties as assigned
 

Requirements

KNOWLEDGE, SKILLS & ABILITIES

Required

 

 Clinical operations and process understanding

 Understands pertinent accreditation guidelines, such as JCAHO

 Demonstrated ability to establish and build strong relationships across a broad range of personality types

 Demonstrated ability to communicate effectively with clinical and information technology personnel verbally and in writing

 Demonstrated customer orientation

 Excellent leadership and teaching abilities

 Demonstrated advanced computer skills

 Understanding of reporting tools functionality and capabilities

 Must be able to drive to assigned sites to complete work

 

Preferred

 Proficiency in various programming and clinical application reporting tools

 Customer service orientation and/or training

 

EDUCATION

 Bachelor's degree preferred

 

EXPERIENCE

 Three years experience in clinical application support

 Licensing or credentials within specific clinical specialty preferred, if available

 

CERTIFICATE/LICENSE

 Possession/ Maintenance of specialty clinical licensure is strongly desired

 Valid state drivers license and proof of auto insurance, if applicable