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Satellite Installation Technician (Gypsum, CO)

DIRECTV Home Services

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Job Snapshot

Location:

Gypsum, CO 81637 ( map it!

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Employee Type:

Full-Time

Industry:

Retail

Manages Others:

Not Specified

Job Type:

Telecommunications

Experience:

Not Specified

Travel:

Road Warrior

Post Date:

11/2/2009

Contact Information

Ref ID:

0901710

Description Provider of satellite entertainment programming to U.S households DIRECTV Home Services is currently seeking Installation Technicians to join its Gypsum, CO team.

As a DIRECTV Home Services Installation Technician, you will be responsible for providing our customers excellent service through installing, troubleshooting, maintaining and upgrading satellite TV systems and equipment.

Essential Duties and Responsibilities include:

Preparing for installations by reviewing installation orders, gathering equipment, supplies and tools and coordinating schedules with customers.
Planning installations by evaluating location, locating access and laying-out equipment and wiring plan.
Establishing satellite TV systems by installing equipment, running and pulling cable, programming and calibrating equipment while adhering to codes, regulations and standards.
Verifying satellite TV systems for correct functionality and optimal performance by testing equipment and connections and identifying and correcting any issues.
Maintaining accurate records through documenting installations, services and repairs.
Maintaining and improving service and rapport with customers through listening to their descriptions of problems, answering questions and resolving issues through diagnosing, troubleshooting, repairing, replacing and/or upgrading components.
Referring to schematics, manuals and manufacturer's instructions as needed.
Maintaining a safe work environment by following safe practices and adhering to safety policies.
Ensuring adequate supply levels by inventorying stock, placing and verifying orders.
Updating and improving job knowledge by participating in educational opportunities and reading technical publications.
Enhancing the organization's reputation through personal accountability for accomplishing new and different requests and always striving to add value.
Other duties as assigned.

Requirements

Must be at least 21 years of age.
High school diploma or equivalent required.
1+ year of experience in electronics, CATV, telecommunications or related field preferred.
Must be able to lift up to 75 pounds and climb up to a 40 foot ladder.
An essential duty of the position of Technician is to install satellite dishes on the roofs of customers' homes by the use of an extension ladder. The ladders used by DIRECTV have been rated by the American National Standards Institute (ASNI) to hold a maximum total weight (including tool belt and equipment) of 300 lbs. To allow for the weight of equipment an individual weight cannot exceed 250 lbs.
Must have excellent Communication (written and verbal) and Customer Service skills.
Possess a valid driver's license.
Successfully pass a drug test, background check and MVR screening.
Be willing to work extra hours, weekends and holidays as needed.

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